Top Hotels Near Genena City in Sharm El Sheikh from AU$67

"All is good!!!"

"To Expedia Customer Support Dear Expedia Customer Support, I am writing to formally raise a complaint regarding the hotel I recently booked through your platform and to request a full refund due to the unacceptable condition of the accommodation. Upon checking in, I was shocked by the state of the room. It had no window for ventilation which was not disclosed at the time of booking, and the room was infested with mosquitoes and flies. The overall condition was far below what could reasonably be expected for the price paid and did not meet basic standards of comfort, hygiene, or safety. The situation was so unsuitable that I immediately booked another hotel and checked out shortly after arriving. I did not stay in the room because it was simply uninhabitable. Given these circumstances, I am requesting a **full refund** for this booking. I believe this is a fair and reasonable request considering the misrepresentation of the room and the extremely poor conditions. Please confirm receipt of this complaint and advise on the next steps for processing my refund. Thank you for your prompt attention. Kind regards, Julia"

"Yuraslava (reception staff) an outstanding and capable team member was exceptional in her service and ability to provide solutions for international guests. IFTAR was exceptional and the staff graciously accommodated international Muslim guests halal options. Rooms were outstanding. Whilst Sharm is not an authentic Egypt destination- this was a superb 1 night stay choice between Mt Sinai and early flight departure to Cairo for my tour group. "

"The service is extremely friendly."

"Very nice hotel. Cheap and best. All inclusive "

"Good"

"The food was delicious. The people in the hotel are lovely. Zakaria said hello every day which was nice. The hotel could do with some updates and a few things replacing but nothing that effect our stay. Be aware if you land on a party night. "

"Top top top place. I love all here,food,staff,rooms,etc all amazing ! Thank u "

"The amazing staff and the beautiful, well-maintained resort. From the cleaners to the restaurant team, everyone was friendly, respectful, and helpful. The food was delicious with great variety at breakfast, and the beach was stunning. Also, our room was cleaned to a high standard every day, and we really appreciated the extra hour allowed at check-out. Despite the initial hiccup with the first room, the rest of the stay was fantastic!"