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"The parking wasn't available, even though I had asked for a reservation, I could not have access as I arrived after 18h and the reception desk was closed. I had no help from the call center, nor by email, phone or chat. The reception desk was always closed. The swimming pool was closed also, the water was cold and and the heat system seemed broken long time ago. I'll never come back here. Very poor attention to customers. "

"Très bien passé. L'hôtel est cependant très mal isolé. J'entendais toute la soirée les pas dans la chambre du haut."

"Good central location near historic sights and restaurants. Attentive staff"

"Shower has little to no water pressure"

"We were a little nervous as no staff in on a sunday. Did not receive an email, before hand like we did before the last stay, but using the information from previous email, we were able to enter the hotel, and the key for our room was in the key safe,"

"Room spacious and clean. Very dog friendly. No extra charge and was welcome at breakfast "

"Very central hotel with parking only a couple minutes walk to the city centre. Friendly and helpful stay, lobby and breakfast room very nice, good quality breakfast. We had a room in a separate building opposite reception, comfortable, no frills room, great for overnight stay. Would definitely return if visiting Poitiers again "

"Very basic but very clean, good value. No English spoken at reception but managed to get by with our poor French. Plenty of free parking & felt a safe area. Nearby chain restaurants "

"Only problem room just too small if you were a large person you would not fit in the bathroom but overall clean and central position "