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"Aircon was great. Did not use pool Staff and room were excellent. We always stay here when flying through London. "

"Ideal to stay when doing a long haul flight Club lounge staff were exceptional "

"Room was ok clean and spacious"

"The food was amazing, the staff were friendly and very helpful."

"Great stay, lovely room and excellent breakfast."

"Okay"

"Fantastic stay here, super convenient and great breakfast. Would definitely stay here again for ease at the airport "

"Stopped here from Heathrow before traveling on to more family, we stayed 2 nights and meet family and friends. Food and service were good, the animals was a bonus, the sensory area with the TV was our hang out with the kids."

"Breakfast was a total disappointment. Most stuff tasted like old reheated food, the salami was not fresh either. Most of the staff kinda looked sad to work there. I can only think of 3 that had a bit of a smile and nice disposition, the rest…… We were in a double room with a 4 year old and an 8 months old. We arrived early and the room wasn’t ready (understandably so), one would think they were getting it ready for us checking in, but when we got to the the room, only 2 towels and no soap. Also super loud, paper thin walls and the nosiest people almost partying next door. "