Gateway Hotels, Truckee

"Outdated rooms need some updating but overall comfortable beds. If you are a smoker make sure you leave the property to smoke or you will get yelled at for smoking outside of the room on property. "

"Back for a second visit! I love the lobby coffee and the beds are super comfy. The kitchenette is always a great feature. Unfortunately, we dealt with some ants in the bathroom and kitchen this time, which was a bit unsettling. Overall a good stay, but the pest issue needs attention."

"Charming place / helpful staff with fun, but simple activities on site. The rooms are clean and spacious."

"good hot breakfast included. room quality and cleanliness good "

"Rooms too far from lobby, breakfast too far from lobby, no ev chargers working "

"Very clean & relaxing! Will definitely recommend this property "

"Cody and Grayson were awesome. The place was very clean. Very nice. We loved it.."

"Staff was helpful"

"I recently stayed at Boomtown Casino Hotel in Reno and was very disappointed with the experience. One of the main issues was that there was only one working elevator for the hotel guests, and it was limited to approximately six people at a time. This caused long waits and was extremely inconvenient, especially during busy hours. Another major concern was housekeeping. Our room was not serviced daily, and we were not provided with fresh towels each day, which is something guests should be able to expect during their stay. To make matters worse, the front desk staff was rude and unhelpful when we brought these concerns to their attention. Customer service goes a long way, and unfortunately that was lacking during our visit. Overall, this stay did not meet expectations, and I would not choose to stay here again unless major improvements are made."