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"The location is excellent, though the access roads are a bit challenging due to the property being situated high in the mountains. The staff were very friendly and helpful, including the restaurant staff, who were great, welcoming, and very attentive. Breakfast options were somewhat limited, but still decent. The swimming pool is in a beautiful location."

"Rooms was spacious and clean, staff was excellent and breakfast and dinner was excellent"

"Room was spotless and roomy, bed comfortable, staff very friendly and helpful, location of hotel on lake was walking distance to town and sites"

"It is a nice Western style hotel. We stayed some other hotels in Sri Lanka and it was the best so far. The room we were given was spacious. In the room they had universal multi sockets. Breakfast and dinner menu was nice."

"Staff good, amenities definitely serving the purpose. Room was clean. "

"Great hotel, amazing views of Kandy. Great swimming pool, nice breakfast and buffet (although I did have better at other places in Sri Lanka). I had a great time and I would definitely stay here again. Definitely recommend it!"

"Great stay at Cinnamon Citadel Kandy. Great clean spacious comfy rooms. Staff were amazing in all areas. Great drinks and buffet. Great chilling around the pool with plenty of comfy day beds. Would definitely stay again. 🌟🌟🌟🌟🌟"

"Room was good. Service was amazing "

"All facilities excellent Only suggestions Liquid soap in bathroom instead of bars of soap Bath could do with grab bars or a bath mat Otherwise a beautiful location with stunning views "