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Reviews of Hilton Fuzhou

4.5 out of 5
Hilton Fuzhou
55-57 Zhenwu Rd, Taijiang District, Fuzhou, Fujian

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 51 reviews" "
Rating 8 - Good. 10 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor service
I was given an ‘upgrade’ to a smoking room which was not acceptable at all.
Stayed 1 night in Jan 2024
Response from Jessica on 27 Mar 2024
Dear guest, thank you for taking time to tell us about your experience. I am sorry that your stay at Hilton Fuzhou did not reach your expectation, please allow me to express my sincerest apologies. We highly concern guest's satisfaction as we enhance this in staff training. We will work on the issue you mentioned and we wish you could give us a chance to serve you better in the near future.

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy stay. Very clean
Stayed 4 nights in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Oct 2023

10/10 Excellent

Kai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service.
Stayed 1 night in Oct 2023

10/10 Excellent

Rong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and beautiful, the stay was fantastic, especially with the help of Mia, the Magic Center Manager. She made us feel very welcome and went above and beyond my expectations. Will surely return!
Stayed 2 nights in Jun 2021
Response from Audrey on 22 June 2021
Dear Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We are looking forward to welcome you again.

10/10 Excellent

RB, ORLANDO FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WAS THERE TWO TIMES IN OCTOBER VERY CLEAN HAD GREAT TIME.IF GO BACK TO CHINA STAY AGAIN
Stayed 2 nights in Oct 2019
Response from Audrey on 3 Nov 2019
Dear Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We came to Fuzhou for our sons wedding. It was in a good location and quite close to 3 lanes - 7 alleys. Still needed to take the Metro which was easy to work out. Taxi's are very cheap here compared to Australia. Hotel room was very spacious and breakfast was extensive. We would stay there again.
Stayed 3 nights in Oct 2019
Response from Audrey on 14 Oct 2019
Dear guest Gregory, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used about a dozen of 5-star and 4-star hotels in China in June. This is the best one all around.
Stayed 1 night in Jun 2019
Response from Audrey on 15 July 2019
Dear Anonymous Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

10/10 Excellent

YK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Rooms were new and nice. Service was friendly, efficient and hospitable. Had a good stay.
Stayed 2 nights in Jun 2019
Response from Audrey on 8 July 2019
Dear YK Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I had a nice stay there. Definitely worth the $$ paid. Not too much in the area. Room was good. Buffet was good.
Stayed 3 nights in Jun 2019
Response from Audrey on 4 July 2019
Dear Terrance Guest, thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wonderful place way beyond my expectations thanks
Stayed 1 night in Jun 2019
Response from Ivy on 1 July 2019
Dear Valuable Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great amenities
Stayed 1 night in Jun 2019
Response from Ivy on 20 June 2019
Dear Valuable Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuzhou
Great location very clean
Stayed 1 night in Jun 2019
Response from Ivy on 20 June 2019
Dear Valuable Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel. Nice room and helpful staff.
Stayed 1 night in May 2019
Response from Ivy Jiang on 7 May 2019
Dear Valuable Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel. Fantastic shower but all rugs are filithy.
Stayed 7 nights in Oct 2018
Response from Eric Wang on 25 Oct 2018
Dear Guest, Thank you for taking a moment to share your experience at Hilton Fuzhou. Firstly, It's glad to see that you are satisfied with our facility and environment. Secondly, From your comments we know that the lack of housekeeping, we will feedback to relevant departments for improvement, thanks for your understanding. We look forward to welcoming you back to Hilton Fuzhou.

8/10 Good

Sherry, Roanoke, va

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018
Response from Eric Wang on 26 July 2018
Dear Sherry, Thank you for giving a high score to Hilton Fuzhou, We are willing to listen from every comments of our guests. Looking forward to welcoming you back to Hilton Fuzhou.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2018
Response from Eric Wang on 19 June 2018
Dear Xi, Thank you for giving a high score to Hilton Fuzhou, We are willing to listen from every comments of our guests. Looking forward to welcoming you back to Hilton Fuzhou.

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Eric Wang on 4 June 2018
Dear Xi, Thank you for giving a high score to Hilton Fuzhou, We are willing to listen from every comments of our guests. Looking forward to welcoming you back to Hilton Fuzhou.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Staff was very curteous and gives recommendations of nearby restaurants, and helps with baggages. Wifi is bit slow at times but overall, a great experience.
Stayed 2 nights in May 2018
Response from Eric Wang on 23 May 2018
Dear Anonymous, Thank you for taking a moment to share your experience at Hilton Fuzhou. Glad to see that you are satisfied with our concierge service during your stay, it will encourage us to take a step further in service. We will report the Wi-fi problem to relevant departments as soon as possible, thanks for your understanding. We look forward to welcoming you back to Hilton Fuzhou.

10/10 Excellent

Simon, UK, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 6 nights whilst visiting family in Fuzhou. Good location with great views across the city. Enjoyed breakfast each morning, good selection of fruit, cereals, pasties and cooked selection. Staff very attentive and friendly and did their best to speak to us in English The swimming pool was not available during our stay which was a disappointing as it was one of the main reasons for choosing the the hotel.
Stayed 7 nights in Mar 2018
Response from Eric Wang on 9 Apr 2018
Dear Simon, Thank you for taking a moment to share your experience. It's glad to see that you are satisfied with this stay in many aspects. Our staff will take personalized service to each guest, make sure that everyone can feel warm during the stay. You can also enjoy the great views in the high floor. What a pitty that our swimming was under construction during your stay and thanks for your understanding again. We look forward to welcoming you back to Hilton Fuzhou, Thank you.

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuzhou for work
Brand new hotel - room was great. Bathroom very big. TV huge. Some English channels. Was able to get a late check out for 4pm with no comment. Staff very accommodating. Would recommend to any business traveler
Response from Eric Wang on 5 Apr 2018
Dear Clair, Thank you for taking a moment to share your experience. Thanks for your positive comments, It's glad to see that you are satisfied with our guest room and nice service. As a new hotel, we still have many things to improve and thanks for your supporting again. We look forward to welcoming you back to Hilton Fuzhou, Thank you.

8/10 Good

CHIUNGWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Eric Wang on 11 Apr 2018
Dear Guest, Thank you for taking a moment to share your experience. So nice you have a good stay here. Your recognition and high score for us will encourage us to make more big improvement. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

COLTD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jinnbao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高樓層看閩江景色，實在很棒！離祥坂地鐵站不遠，該站又有夜市和購物中心，交通方便，附近餐廳也多。早餐非常豐盛，特色餐點不少，令人懷念。房間空間夠大，環境整潔，服務人員相當親切，原本只預訂四晚，後來又加訂兩晚，未來還會選擇這家酒店。
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Xu Chang

Liked: Amenities
Value for money
Stayed 2 nights in Oct 2023

6/10 Okay

Hok Sim

Stayed 1 night in May 2023

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room good breakfast
We have stayed at this Hilton for numerous times since it opened.We book this hotel every time we visit Fuzhou to see family. A very comfortable hotel. And we like it’s design. Breakfast is great!
Stayed 2 nights in Aug 2022
Response from Shirely Gong on 11 Oct 2022
Dear Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou again. We are looking forward to welcome you every time you come to Fuzhou. Yours Sincerely！

10/10 Excellent

Mei Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間舒適、靠江邊的房型景觀夜景非常漂亮！下次還想入住~
Stayed 2 nights in Dec 2021
Response from Shirely Gong on 27 Jan 2022
感谢您入住福州三迪希尔顿酒店！酒店地处繁华的北江滨商务中心区域，风光醉人的闽江之滨，每间客房都能尽览迷人的榕城景致和秀丽闽江，是商务会议、周末家人和情侣、朋友欢度美好时光的睿智之选。希望我们得天独厚的环境和贴心的服务让您在离开之后仍留有久久难忘的美妙回忆。再次感谢您对酒店的肯定和认可，我们衷心期待您的下次光临。谢谢您！新的一年祝您虎年大吉、万事顺意！

10/10 Excellent

Vernon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and stylish hotel at Fuzhou
This is our 4th time staying at this Hilton when we visit family at Fouzhou. We love this hotel, very clean (this is very important especially during Covid ), stylish, and the service is very good. We also like the breakfast, a lot of selection, Chinese or western food, healthy and tasty, makes to say, very good service. We stayed for 5 nights at this Hilton this time and had enjoyed our stay there.
Stayed 2 nights in Aug 2021
Response from Shirely Gong on 23 Aug 2021
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

6/10 Okay

junqing

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from Audrey on 31 Aug 2020
我们很遗憾未您的入住并未达到期望。我们由衷地希望您能告知我们不足之处，您的意见将帮助我们在这个方面不断提升。我们希望您能考虑下一次在本地时再次光临我们的酒店，我们将确保为您和您的客人带来完美无瑕的体验。 Dear guest, thank you for taking time to tell us about your experience. I am sorry that your stay at Hilton Fuzhou did not reach your expectation, please allow me to express my sincerest apologies. We highly concern guest's satisfaction as we enhance this in staff training. Please let us know what did not meet your expectation and we will work on the issue you mentioned. We wish you could give us a chance to serve you better in the near future.

6/10 Okay

Su chiang

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
環竟優,但軟件需待加強
其實理環境跟景觀都是很好的,但高興的入主高樓層有景觀房卻被服務人員的態度影響心情,首先,,使用咖啡杯時,發現杯子都没洗乾淨,,杯底一層黑,,,晚上送朋友下樓,因為手機没帶,請總機接我房內的朋友,,但當時態度不好的說,過了時間,不能轉接,我一直聲明我是房客,這時核對很多資料才幫我接電話,其實如果說是想的比較週全保護房客,我想可以用別種說法,用房客心裡比較舒服,當天如果我出意外,緊急要處理該怎麼辦呢?另外是,,,一樓前台,,當我問問題時,來了一位喝了酒的男士,但前台一直要我報我的所以資料,,這時我覺得有欠考慮,没想到我的安全,應該先讓那位男士在旁等一下,而不是我要當面把我的個資報給莫生人,,,,,這是軟件上真的不到位.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工親切服務貼心，早餐豐盛美味
Stayed 3 nights in Dec 2019
Response from Audrey on 12 Dec 2019
感谢您选择福州三迪希尔顿酒店。早餐是每天能量的重要保证。酒店管理层和厨师团队非常重视早餐的出品和服务，定期根据客人反馈调整和改进出品，还推出每日旅行大使值班安排，与客人互动，听取客人心声。让您满意对我们来说十分重要。我们期待您的下次光临，谢谢！

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastischer Flussblick
Die Lage des Hotels eignet sich gut um Fuzhou als Tourist zu besuchen. Die Aussicht aus unserem Zimmer, Richtung Fluss war fantastisch. Das Zimmer sauber und komfortabel. Die Staff war mehrheitlich aufmerksam und hilfsbereit. Ein Conciergemitarbeiter, Gabriel, stach durch seine grosse Hilfsbereitschaft und Freundlichkeit besonders hervor. Auch der Manager kümmert sich gut um die Gäste.
Stayed 3 nights in Nov 2019
Response from Audrey on 14 Nov 2019
Dear guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無可挑剔的酒店
每次福州出差必住三迪希爾頓 設備服務皆是世界頂級的
Stayed 1 night in Aug 2019
Response from Audrey on 11 Oct 2019
Dear Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Audrey on 2 Sept 2019
Dear Guest, Thank you for choosing to stay with us! I am glad to hear that you have enjoyed your time here at Hilton Fuzhou. We looking forward to welcome you again. Yours Sincerely

10/10 Excellent

KAO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
前台經理服務非常好，管理嚴格。其餘設施的小姐服務也非常詳細誠信。下次還會入住。
Stayed 3 nights in Mar 2019
Response from ivy on 1 Apr 2019
感谢您对近期在我们酒店住宿的良好评价。感谢您对我们的赞美。希望不久能再次见到您。祝您旅途顺利，谢谢！

8/10 Good

DEOK SANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮은 호텔
전반적으로 만족스러우나 잘 때 좀 추웠음. 내부 온도를 올려보았으나 큰 온도 변화가 없었음.
Stayed 1 night in Mar 2019
Response from Ivy on 19 Mar 2019
Dear Guest, Thank you for taking a moment to share your experience at Hilton Fuzhou. Firstly, It's glad to see that you are satisfied with our facility and environment. Secondly, From your comments we know that the room temperature is not that pleasant, we will feedback to relevant departments for improvement, thanks for your understanding. We look forward to welcoming you back to Hilton Fuzhou.

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超級棒的酒店
三迪希爾頓是我住過數一數二的酒店 每次來福州必住 超級推薦 江景實在無敵
Stayed 1 night in Jan 2019
Response from IvyJiang-MarCom Manager on 31 Jan 2019
感谢您近期选择入住福州三迪希尔顿酒店。希望我们精雅灵动的环境和无与伦比的服务让您在离开之后仍留有久久难忘的美妙回忆。再次感谢您入住。我们希望能很快再次见到您。

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒 無話可說的好
飯店超新穎 景觀超級好 是入住過數一數二的五星級酒店 價格卻很親民 每次來福州一定只入住這
Stayed 1 night in Jan 2019
Response from IvyJiang-MarCom Manager on 31 Jan 2019
感谢您近期选择入住福州三迪希尔顿酒店。希望我们精雅灵动的环境和无与伦比的服务让您在离开之后仍留有久久难忘的美妙回忆。再次感谢您入住。我们希望能很快再次见到您。

10/10 Excellent

WENJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推荐和一来再来的住宿
很新的hotel，位置也很适中，服务人员都非常热情而且周到，很值得推荐
Stayed 3 nights in Jan 2019
Response from Ivy Jiang-MarCom Manager on 28 Jan 2019
感谢您近期选择入住福州三迪希尔顿酒店。希望我们精雅灵动的环境和无与伦比的服务让您在离开之后仍留有久久难忘的美妙回忆。再次感谢您入住。我们希望能很快再次见到您，谢谢。

10/10 Excellent

Hong-Tzer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一級棒的飯店!!
非常好的一家飯店，價錢合理、服務親切、設施新穎乾淨、房間舒適、餐廳選擇多，餐廳服務經理與所有服務人員的服務與招呼令人感覺賓至如歸
Stayed 3 nights in Jan 2019
Response from Ivy on 22 Jan 2019
尊敬的客人，您好！您对在福州三迪希尔顿酒店住宿经历的评论让我们十分高兴。我们知道正是点点滴滴的细节让您的住宿体验更加舒适。希望不久能再次见到您，并祝您在榕城旅途愉快，谢谢！

10/10 Excellent

Ronald Ka Lun

Great hotel
Very nice and good services
Stayed 4 nights in Sep 2018
Response from Eric Wang on 12 Sept 2018
Dear Ronald Ka Lun, Thank you for taking a moment to share your experience. Thanks for your positive comments, It's glad to see that you are satisfied with our nice service. it will encourage us to take a step further in service, we still have many things to improve and thanks for your supporting again. We look forward to welcoming you back to Hilton Fuzhou, Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Eric Wang on 22 Aug 2018
Dear Guest, Thank you for giving a high score to Hilton Fuzhou, We are willing to listen from every comments of our guests. Looking forward to welcoming you back to Hilton Fuzhou.

8/10 Good

tung hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的飯店
整體不錯，餐點有水準
Stayed 1 night in Jul 2018
Response from Eric Wang on 17 Aug 2018
欢迎阁下选择下榻福州三迪希尔顿酒店! 很荣幸收获您对酒店整体的满意体验，和对餐饮方面的认可。酒店坐落于繁茂的北江滨商务中心，毗邻闽江，331间客房43层起，均能俯瞰榕城优异景致和秀美闽江风光。我们将继续呈现较高水准的餐饮水平，给予每一位入住宾客。酒店39层唯鲜坊中餐厅即将云端盛开，届时将带来经典粤式美馔，感受高层用餐环境的美味体验。衷心期待您的再次光临，谢谢。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
迷人江景房
Stayed 2 nights in Aug 2018
Response from Eric Wang on 9 Aug 2018
欢迎阁下选择下榻福州三迪希尔顿酒店! 很荣幸收获您对酒店客房的满意体验。酒店坐落于北江滨繁茂商务中心，毗邻闽江，331间尔雅高致的客房43层起，均能俯瞰榕城夜景和秀美闽江。衷心期待您的再次光临，谢谢。

10/10 Excellent

Nam Hyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuzhou에서 최고의 호텔
새로 지어서 그런지 아주 깨끗하고 가격대비 Room도 아주 좋았어요. 그리고 직원 분들도 친절해서 좋았구요.
Stayed 1 night in Jun 2018
Response from Eric Wang on 4 July 2018
Dear Nam Hyoung, Thank you for taking a moment to share your comments at Hilton Fuzhou. Glad to receive your satisfied experience of the guest room during your stay, our guest room have great landscape with city skyline and Min River view. We also glad to see that our professional service make you feel at home. As a new hotel, we will continue to show our hospitality to every guests and thanks for your supporting. looking forward to welcoming you back to Hilton Fuzhou.

8/10 Good

sau-ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De dåliga var att jag bokade ett rum för 3 vuxna med frukost. Ringde även in tillHotels.com för att få bekräftad att allt stämde o det gjorde det. Men vid incheckningen säger de att det var ett rum med en King säng som alla 3 skulle dela på? Men de var snälla o fixade till så vi fick ett rum med 2 sängar på 120cm, men det ingick endast 2 frukost/dag så vi fick betala till en varje dag. Lite besviken blev man. Men det finns 3 personer som jag måste ge extra beröm, de är David, Roy och Abner. Tack för allt ni har hjälpt oss
Stayed 3 nights in Mar 2018
Response from Ivy Jiang on 21 Mar 2018
Dear Sau-Ping, Thank you for taking a moment to share your experience. Firstly, thanks for your loyalty and supporting. From your comments we see that we did not make you feel your stay very satisfaction. we apologize for the unhappy experience. As a new hotel here are really lots of things we need to improve. We will double check with your breakfast issue and get back to you as soon as possible. We look forward to welcoming you back to Hilton Fuzhou in the not too distant future. Thank you. Ivy Jiang Assistant Marcom Manager Ivy.Jiang3@Hilton.com

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超級棒
超棒 服務人員素質非常高 非常親切有禮貌
Stayed 1 night in Jan 2018
Response from Eric Wang on 3 Feb 2018
尊敬的客人，您好。感谢您选择入住福州三迪希尔顿酒店，并收获您满意的评价。酒店坐落于福州北江滨商务中心，毗邻闽江，地理位置优越。酒店将秉持着优质的对客服务给宾客带来个性化的入住体验。我们诚挚期待您的再次光临。