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Reviews of Kawaguchiko Hotori no Hotel Ban

3 out of 5
Kawaguchiko Hotori no Hotel Ban
3086 Kawaguchi, Fujikawaguchiko, Yamanashi

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 2 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great room size above a small building shared with a cafe and a family mart konbini. Due to the size of this hotel, not many densities nor amenities provided. However more than enough offered for a good night's rest before heading out. Has a large parking location for people who are driving around Kawaguchiko.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yan Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the check in process: informative must-know details and helpful assistance bringing our luggage to a stairwell second floor.A larger than average guest room space compared to hotel rooms in Tokyo.
Stayed 1 night in Nov 2023

10/10 Excellent

Charna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location - walking distance to the momiji festival. Fuji views from every room, and easy to walk to the north side of the lake to see Fuji. 24 hour convenience store downstairs and bus stop right outside the front. The room was spacious and clean
Stayed 1 night in Nov 2023

6/10 Okay

Ka Yin

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Dusty air conditioner and poor information
The room is in good condition. However, the air conditioner (room 202) is just full of dust without cleaning for age. Look at the photo and you can see. For check in, the front desk is not opened before 3pm. There is no staff at all if you arrive early. The staff from the cake store helps to store our luggage in safe place. When we check in later that day, the staff in the counter failed to provide us information on the restaurants around. She told us that this place is very remote and we can only buy food from the convenience store for dinner as the restaurants nearby are all closed. In fact, just 3 minutes walk away, there is one still opened. Google map told me there’s another one also open at night, but I did not check it out.
Stayed 1 night in Aug 2023

8/10 Good

stephen

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Offering picturesque scenery, delicious meals, a convenient location, and charming, spacious rooms, I would highly recommend this hotel to anyone looking to stay near Lake Kawaguchiko. The hotel is located right across from a bus stop, making arrival and departure very simple. The rooms are clean and well-maintained, presenting a Japanese-style eating space and a comfortable futon alongside the mattresses. Though the hotel doesn’t provide room-cleaning service, they provide plenty of towels and similar amenities in your room. Additionally, if you bag your trash and leave it outside your door, it will be collected. Despite the lack of restaurants within the hotel’s vicinity, there is a Family Mart located downstairs. Furthermore, there is a small cafe downstairs that not only offers amazing breakfast and cake throughout the day.
Stayed 2 nights in Jul 2023

2/10 Terrible

Oliver

Stayed 3 nights in May 2023

10/10 Excellent

wayne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Gut

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room. View of Mt Fuji. Across the street from best view of Mt Fuji on the lakeside path. Breakfast was good. Eclectic entrance with name of hotel not on street sign. Registration in lounge area shared with cafe. Food mart conveniently next door. Not many places to eat but found Hoto restaurant next door.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place for the price, staff is friendly and the hotel is nice.
Stayed 1 night in Mar 2021

10/10 Excellent

Sze Yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday in kawaguchiko
When I booked this hotel, I was not having high expectations as most of the recommended hotels around kawaguchiko are fully booked. But upon arrival and checked in, the whole experience changed as this is a nice, clean and cozy hotel. The staffs are also friendly and helpful which we really appreciate. The view from our room was also fantastic. Only downside as the rooms are on the 2nd floor, luggages will have to b carried up the stairs. Again the friendly staffs came to our rescue to help with our luggages on check in and out. Will definitely be back again to stay for next visit!
Stayed 3 nights in Dec 2019

10/10 Excellent

Moyama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as they provide transfers to places you want to go. Family mart is just right below. You’ll get your basic needs met.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean new hotel. Great location. Convenient as family mart is located below the hotel. Great breakfast too. A little pity that the shuttle service to the kawaguchiko station only starts from 2.30pm.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect boutique style Hotel.
We loved this Hotel! I was concerned with it not having a single review when I booked it, but it worked out! (so that's why I writing this) This hotel only has 7 rooms, which makes it extremely quaint and just adorable. It's clean and located next to a grocery store. Breakfast was good, the night before we had to decide on our food option and what time we would like to come down for breakfast. There was a language barrier, which we all overcame just fine. The staff was very sweet and helpful. We called prior to arrange a bus terminal pick up and they just had us call again when we arrived, sure enough they showed up about 10 minutes later. It's located close to the lake, a short 4 minute walk or so. I was just perfect for us.
Stayed 1 night in Nov 2019

8/10 Good

ミチエ

Travelled with family
Liked: Cleanliness
ゆっくり落ち着いて過ごせました。
Stayed 1 night in Mar 2024

10/10 Excellent

Yuichi

Stayed 1 night in Jan 2024

8/10 Good

サトル

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

DAISUKE

Stayed 1 night in Aug 2023

2/10 Terrible

hung wai

Disliked: Cleanliness, amenities
There is no room cleaning even We stayed for two nights. There is rubbish still in the bin after we went out for sightseeing. 雖然我們住兩晚，但第二日我們返回酒店，很愕然發現房間沒有清潔及清理垃圾桶，付了錢但沒有得到基本服務，很失望。
Stayed 2 nights in Jul 2023

10/10 Excellent

莉奈

Stayed 1 night in Jul 2023

8/10 Good

Po Ki

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good. Ground floor has family mart.
Stayed 1 night in Jul 2023

10/10 Excellent

Chung yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Yuhei on 21 Feb 2023
Dear GuestThank you for your stay.We hope you had a pleasant time and meet you again.Kind regardsHotori No Hotel Ban

10/10 Excellent

Wei Hsuan

Stayed 1 night in Jan 2023
Response from Yuhei on 21 Feb 2023
Dear GuestThank you for your stay.We hope you had a pleasant time and meet you again.Kind regardsHotori No Hotel Ban

10/10 Excellent

ChingWei

Stayed 1 night in Dec 2022

10/10 Excellent

Ching Hang

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもよかったです。
Stayed 1 night in Oct 2022

8/10 Good

Takara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

kazuko

Liked: Cleanliness, room comfort
ファミマ併合Hotel
こじんまりとしたHotelです。 河口湖には、面していません。 巡回バス停で、音楽と森の美術館行くのには最適な立地でした。 朝食も美味しかった。 今回 ランチとケーキは、いただけなかったのですが、次回是非食べたいと思っています。 夜食もあれば良いと思います
Stayed 1 night in Aug 2022
Response from ほとりのホテル on 28 Sept 2022
コメント頂きありがとうございます。交通の便の良い立地かと思います。朝食もお褒めの言葉をありがとうございます。ケーキも季節物で手作りで心をこめてご用意しております。 次回をお待ち申し上げております。

10/10 Excellent

GIICHI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感があって良かった。
Stayed 1 night in Apr 2022

4/10 Poor

YUKA

Stayed 1 night in Apr 2022

8/10 Good

Mitsutoshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感あり、スタッフの方の対応もよく 快適に過ごせました。 チェックアウト時間がもう少し遅いと もっと満喫できたかなと思いました。
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗なホテルです。
フロントの人は夜遅くなると不在ですがカードキーがないと部屋のあるゾーンには入れない仕組みになっています。 基本、素泊まりみたい。 隣のコンビニと建物続きで便利 部屋はたいへん綺麗で良かった。 隣がコンビニなので明るく部屋からは夜空が見にくいですが100mほどで湖のほとりに行けば素敵な夜空が見れますよ🎵 不満があるとすればホテルの入口が分かりにくい所ですね。
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可愛いホテル
小さい子供と2人で宿泊しました。お部屋は和洋室タイプで靴を脱いで上がるタイプなのでその点も子連れとしては良かったです。お部屋は清潔に保たれていて良かったです。朝ご飯も美味しくいただきました。是非また利用したいです。
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
朝ごはんが美味しかった
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コロナ禍ということもあり、フロントなどとても配慮のあるホテルでした。ベットやトイレ、お風呂などとても綺麗でこの価格は本当に素晴らしいと思いました。強いて言うならナイフやスプーンが一つも置いてなかったのでそちらがあれば過ごしやすかったです。 とても素敵でした。ありがとうございました。
Stayed 1 night in Feb 2021

10/10 Excellent

みっこ, 東京

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
２部屋を７人で予約しましたが、コロナが怖いと参加は３人だったため、広々とゆったり使えました 綺麗で良かったです このプランは、全くキャンセルが出来ない事が難です
Stayed 1 night in Aug 2020

8/10 Good

SUNGJOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Aida

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
文句なし星⭐️⭐️⭐️⭐️⭐️
下にコンビニもありとても快適に過ごせました。り
Stayed 1 night in Jun 2020

10/10 Excellent

にゃふ, 日本 埼玉

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
施設は新しくとてもキレイです。清掃も行き届いて気持ち良く宿泊させて頂きました。スタッフの方も話やすく、感じの良い方です。また宿泊したいです。
Stayed 1 night in Dec 2019
Response from 支配人 on 22 Feb 2020
返信が遅くなり申し訳ございません。 この度は、ご宿泊頂きましてありがとうございました。 お客様の素敵な旅のお手伝いが出来るよう、より一層精進して参ります。また是非お越しくださいませ。

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean. Staffs were very helpful. The major problem was the actual location of the hotel was kilometers away from the one pinned on Expedia's map!! So don't be fooled by Expedia's map.
Stayed 1 night in Dec 2019
Response from 支配人 on 22 Feb 2020
Sorry for the late reply. Thank you for staying at our hotel. The indicated map of Expedia has been revised. Thank you for your valuable feedback. Please come again. Yes

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
房間很大 交通方便門口有公車站牌 車站可派車接送 下面就是全家 加700日元可以去另一間旅館泡湯
Stayed 1 night in Nov 2019

10/10 Excellent

Chienyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Hsuwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is efficient, clean and comfortable. The location is perfect (next to bus stop). The downstairs is familymart. Friendly & helpful staff and awesome service.
Stayed 1 night in Aug 2019