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"Stayed many times, always friendly staff and clean rooms: spacious rooms and a lovely big bath "

"Spa was amazing. Very central ,very near shops and restaurants. "

"Bar set up strange and frankly extortionate. Reception staff were more concerned with a system issue than checking us in . Just overall not the level expected "

"Centrally located so close to all the action."

"The hotel was delightfully situated for the centre of the city and its activities. However the absence of convenient parking was a bit of a drawback. The staff were welcoming but it was a shame that the room had no chair to relax and read in. And the bathroom had not hooks or rails for the towels so that a shower meant soggy towels being draped over inappropriate furniture. A good hotel but a little sparse in some aspects."

"Definately NOT a 5 star hotel. Rooms in massive need of updating, and the spa also. The Spa when we went was very messy, paper cups and peoples slippers/robes on floor scattered about. Looks like in need to some TLC. Visited Bath many a time and far nicer places to stay in my opinion, especially for the price. Building is beautiful, breakfast was as expected, check in fine, staff lovely, location ok 10 min walk into centre - just desperately needs some updating. "

"Excellent staff - very friendly and helpful. "

"DISAPPOINTED. We have stayed at The Bristol Hotel numerous times and loved it. This time however was horrendous. There was a wedding downstairs which is fine, but the whole room was vibrating. mentioned this to room service which stated it doesn't go on for long, it did. The windows were like paper, we could hear everything on the street below so clearly that i thought the windows were open. i did mention this to front desk in the morning, the reply was slightly annoying considering how nice the chap was. It cant have been the wedding making the music noise and vibration. It most defiantly was. I understand that Bristol on a weekend is lively which i am not apposed to, but the windows being that bad really shouldn't be the case. Also, to be told that i was wrong felt a little rude. On that note the room service was incredible and the food that they delivered was amazing. The bad experience will make us think twice unfortunately about booking again, which is a shame as its a great hotel and we really like it. But room 223 is letting it down. "

"A1*+"