Exterior

Reviews of Ramada by Wyndham Frisco

2.5 out of 5
Ramada by Wyndham Frisco
990 Lakepoint Drive, Frisco, CO

Reviews

7.8

Good

Rating 10 - Excellent. 365 out of 1002 reviews" "
Rating 8 - Good. 350 out of 1002 reviews" "
Rating 6 - Okay. 153 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay. Great view of the mountains.
Stayed 4 nights in May 2024

6/10 Okay

Meaghan

Travelled with partner
Liked: Cleanliness
Fine for what it was
Stayed 4 nights in May 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. Room was clean.
Stayed 2 nights in May 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room and whole facility was very clean. Staff is very welcoming. Lovely view.
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Travelled with family
No, thank you.
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one evening on our cross country trip. Man who checked us in was very friendly and even came to our room to help with the cable when we could not get into turn on. Pet friendly (we had our dog) . Even for a pet friendly room it was clean and didn’t have a “pet” smell to it.
Stayed 1 night in May 2024

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk who checked us in went above and beyond! He even explained the tv remote, which some guests found complicated. :). Talk about awesome attention to guests ease of stay! 5 stars!
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly & helpful. The location is convenient and close to the highway. The room was clean. The breakfast had more than we expected.
Stayed 2 nights in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Amenities, property conditions & facilities
Enjoyed my stay here
Stayed 1 night in Apr 2024

10/10 Excellent

Mindy, Colorado Springs

Liked: Cleanliness, staff & service
Wonderful place to stay. Stay here often and will be coming back many more times
Stayed 3 nights in Apr 2024

8/10 Good

Carla Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jay

Liked: Staff & service, property conditions & facilities
Quiet and comfortable and at a reasonable price.
Stayed 1 night in Apr 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service
Great hotel. Clean rooms and in the perfect area for all sorts of fun things to do
Stayed 1 night in Apr 2024

6/10 Okay

Khozaim, Chadds Ford

Liked: Cleanliness
Pros: Shuttle service: On time. Cons: Rooms keys did not work until the third attempt; no apology from front desk agent. Only warm water in shower at 8p, Bathtub not draining. Towels are thin.
Stayed 2 nights in Apr 2024

8/10 Good

Charles

Stayed 1 night in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

6/10 Okay

Tom

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Caren

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating to my dogs needs,
Stayed 2 nights in Mar 2024

6/10 Okay

Bernadine

Travelled with partner
Close to Copper mountain. Good place to stay if you want just the basics
Stayed 2 nights in Mar 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, will stay here again, Friendly front desk folks !
Stayed 2 nights in Mar 2024

2/10 Terrible

Ghada

Travelled with partner
Disliked: Staff & service
Location was great.. Room was so small for two people and staff service was not nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Larry

Travelled with family, Business traveller
Liked: Cleanliness
The staff was sullen. The room was small. The experience was average or less than average
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Clean. Quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean, easy to find and stay at, Our 3rd visit in several years... great hotel !
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyable stay Very convenient for the free bus to copper mountain
Stayed 5 nights in Feb 2024

8/10 Good

John

Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service
Front seat was very helpful with our group if rooms and assignments on same floor.
Stayed 1 night in Feb 2024

4/10 Poor

C A Mark

Liked: Room comfort
Disliked: Cleanliness
Positives: good location, knowledgeable staff, free breakfast. Negatives: bathroom floor had the prior occupants dental floss, room was very drafty, was next to the stair well where guest and staff stepped out to smoke (noisy and second hand smoke), two of the electrical plugs didn't work.
Stayed 2 nights in Feb 2024

4/10 Poor

Hao

Stayed 1 night in Feb 2024

10/10 Excellent

Donna, Littleton

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people
Stayed 1 night in Feb 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Florent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service
Rooms were small
Stayed 1 night in Jan 2024

6/10 Okay

Matthew

Travelled with pets, Travelled with group
Disliked: Staff & service, property conditions & facilities
-One of the cheaper places to stay in Frisco that allows pets. -Very old looking but it was still clean at least - Front desk employees could probably go and learn some basic customer service skills. “ Hi - welcome to the ….. how are you this evening”. Other than that, It was as I expected it to be.
Stayed 1 night in Feb 2024

6/10 Okay

Hilary

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff was not friendly and there was a musty smell throughout the building. Overall a fine place to crash but not quite as nice as pictured, especially for the price.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bridget, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Gary

Travelled with partner
Liked: Amenities
Like all hotels in the mountains near ski areas, this hotel was overpriced. The room was basic and clean. The evening front desk clerk was inattentive while the morning clerk was friendly. If you have the option, wait until day before to book your reservation and save $100 per night.
Stayed 1 night in Jan 2024

2/10 Terrible

Suresh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extremely disappointing experience at Ramada by Wyndham Frisco, Colorado. The staff's behavior was unsettling, with what seemed like judgmental looks and unhelpful attitudes. The room was dirty, had a persistent unpleasant smell, and the carpet appeared neglected. When we checked out, communication with the housekeeping staff was challenging, as they had limited English proficiency. This language barrier was a recurring issue with several staff members. To add to the frustration, our self-checkout from Walmart led to a bizarre situation. After leaving the hotel, we were approached by the police, who mentioned that the hotel had reported something suspicious in our room. It turned out to be a misunderstanding related to a Walmart tag, which the hotel staff apparently couldn't identify. The lack of communication and cultural sensitivity from the hotel manager and front desk was disappointing, and their response to the incident left much to be desired. As someone who has traveled extensively, this was by far the worst experience, likely exacerbated by our different nationality. Despite being a family with children, the hotel's reported concerns lacked any basis, and the subsequent lack of apology or explanation was disheartening. This experience has left me questioning the professionalism and cultural awareness of the hotel staff.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent affordable stay.
Decent hotel - clean. Breakfast was meh - run of the mill continental breakfast with powdered eggs, etc.. the room was comfortable, if small, but it was fine with 2 adults and 2 small children. Thin walls, sound travels.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicolas

Liked: Amenities
the place was clean, very nice central location for all skiing resorts. staff was very helpful and nice to talk with about town and places for food and other things. Great experience!
Stayed 7 nights in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

10/10 Excellent

Angelica, Garland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good size room for two queens. Property is convenient and located in a good area.
Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2024