Boutique Hotels & Resorts in Franklin from AU$202

"It's pretty sad when you need to use an app to get directions inside a hotel (because there are no signs or workers to help you find your way). When a worker noticed we were lost they made no effort to help us and acted clueless when we asked for assistance. In addition, you have to go upstairs to go down the stairs. Have to go left to go right. The rooms were quiet, and spacious but the beds were hard. The only reason we stayed there was to walk to the Grand ole Opry. We had to walk down several other rooms hallways just to get out. "

"There was a leak in the refrigerator and it left water on the floor and got my bags wet. There was a huge stain on one of the beds. The towels in the bathroom were dirty. There was throw-up in the elevator. Staff was great go talk to, however, they didn’t answer the phone. "

"The Staff screwed up on a daily basis charging my debit card repeatedly for a trip that was paid for in advance through Expedia . Everytime I put money in My account to go out on , they had frozen my funds with bogus charges . Unreal took 1,200 first day so I had no money , reversed the mistake but bank wouldn’t refund for 3-5 business days . So I was in Nashville with all the money I had for my trip inaccessible. Ruins my trip . My mom had bought for me for my 30th birthday. Even upon checkout they were still denting my account had to call a friend and get more money just to get home and to the airport "