Family Hotels & Resorts in Frankfort from AU$100

"Our a/c in our room didn’t work and the room was 77 degrees super hot. We called down to the front desk around 11pm when we got back from swimming and they said they’d send someone up. We waited 30-45 min and no one showed so had to call again and they apologized and said they’d try to get someone up. We were so tired from our day traveling. Or kids were super tired but couldn’t sleep in the heat. They sent maintenance up and he worked on it for a bit and told us to check about another room. They were able to get us another room on the same floor so we went and same thing. A/C wasn’t working. The maintenance guy said they just had someone there to work on the a/c so something must of happened. Finally about 12:30 we hopped to our 3rd room on a different floor and that a/c worked. The hotel didn’t give us any sort of discount with all the hassle we went through. Poor customer service. The hot tub was also cautioned off so we weren’t able to use that either."

"Good "

"Good price, close to all, great vibe"

"Room was very clean, staff friendly and breakfast was excellent "

"Property was clean but could use some updating. Staff were super nice and breakfast was okay. Traffic was very loud on the roadway and the area or town wasn’t the nicest. It was okay for the price. "

"breakfast was good and parking was safe and there was a restaurant right next store very convenient. "

"The room was spacious and bed very comfortable with soft sheets. The window shade truly blocked out light which is rare. Quiet and restful after days of hospital visits. I ate twice in restaurant for dinner and it was delicious. A very pleasant stay."

"Staff was friendly and helpful, good personality. Rooms were what I expected, and breakfast was good. "

"My room had a cooling issue and before I could make it back to the room, someone was waiting to check it. They instantly switched me rooms and even brought me the new room key while I packed. Super helpful, super friendly, and I extremely full of customer service. The had a breakfast buffet and a decent breakfast menu. All delicious. 10/10"