Fraccionamiento del Carmen Hotels, Mérida

"Staff was friendly and helpful, especially Luis and Carlos! The property was clean and well attended. "

"This hotel is well located, and has on-site parking which is a rarity around there. The staff were friendly, most especially the valet who does a wonderful job and seems to genuinely enjoy doing it. Room was good. I found near the entrance had a strong perfume smell, but was fine once you got past that. Other than that, they didn't seem to do anything about people smoking right outside (ironically right in front of the no smoking signs). I found I was allergic to whatever they wash the towels in, and ended up having to use my travel towel, but I'm in no way holding it against them, that's a total niche just me problem. Despite that, I have no hesitation recommending this hotel to others, and would consider staying again. "

"Front desk Staff should be more friendly "

"Casa Loreto is a beautifully renovated old hacienda, elegant, sophisticated and timeless. We stay six days and enjoyed the pool, and steam bath. Our room had a patio with a hot tub. The hotel is located about a 25 minutes walk from the Main Plaza and Montejo Avenue. One complaint is their restaurant, it is not good and not recommended. "

"This is a very outdated and ugly hotel. The only thing good about it is the location. Rooms messy, lighting terrible throughout, AC noisy, dining room ugly and dirty."

"Ok. Kinda old. But nice at reception."

"Internet was great!! Breakfast was exceptional .The breakfast staff was excellant ,helpful, kind and very happy to help in any way they can. "

"Excellent location Very clean Staff amazing"

"Good breakfast, fresh fruit"