Fort William City Centre Hotels, Fort William

"A pretty good spot to spend an evening, but with the price you pay you would expect things to be a higher quality than what you actually receive. The staff are incredibly nice and helpful, and the view from the dining room is gorgeous. The food is pretty good but again the price is higher than the quality, and they have a limited beer selection. The room was out of date but everything worked. We were in a back room where we could smell cigarette smoke anytime anyone went out back. The bed was comfortable and it was a quiet spot, but the wifi in the room was very unreliable."

"Clean room. Great breakfast. Pizza from bar menu excellent. Staff very friendly. "

"Very noisey with people going up & down the stairs. Could hear other rooms when they were using the bathroom. Overpriced not value for money."

"It's quite a bit worn and in need of refurbishment but it's not bad. Very clean, very friendly helpful staff. Could do with new mattresses as they are a bit worn out. Swimming pool jacuzzi and sauna all five stars."

"Very friendly staff in reception gave a great welcome to a very clean and well stocked room although no Yorkshire tea 😮. Bed was comfy and there was a great shower, much needed after a day in the hills. My only gripe is when you switch off the lights you realise that the mighty eye of Sauron is still burning away. The fire exit light in the room entrance is way too bright. People had obviously tried to reduce it (mine had a fetching Mr Bump sticker over it) but the light just still comes through as if it’s part of the hadron collider. Otherwise…a great stay!!"

"Beautiful location, quaint little spot. I would give it 4 1/2 stars but I didn’t get a wink sleep because the mattresses were less comfortable than sleeping on the ground in a tent. It wasn’t even what I would call a mattress. The double bed was actually two twin box springs pushed together. Unbelievable that such a beautiful and quaint hotel wouldn’t spend a little bit of money making sure their guests got a comfortable night sleep"

"Super cozy. Restaurant right on site with delicious breakfast. Close to Ben Nevis for hiking and downtown for shopping. Two supermarkets right there. And the train pretty much stops at the door."

"Nice room, staff were friendly "

"Excellent guest house, in a wonderful and convenient location. The breakfast is excellent, with an enormous choice. Everything delicious. The views are also terrific. The only reason I haven't given 5 stars is because our room (room 1) had wafer thin walls. We were woken up by the couple next door talking. I don't think they were talking that loudly, but it felt like they were on the end of our bed ! This is such a shame as everything else is excellent. "