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"The room was not cleaned at all. As soon as I reported it, I was given a free upgrade. Nice hotel, good view. "

"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"We are so glad we found this delightful place to stay for a few days on our trip across Europe. The hotel is cozy and personal with unique items found in nooks throughout. Our room was large, clean, comfortable and included all the essentials. A table with seating for four was a bonus. It wasn’t the season to sit on the balcony but the view out over the valley and mountains was matchless. Our host was friendly and conversational. He gave us good recommendations about the area. Breakfast was home made and excellent including breads with homemade jam, meat, cheese, fruit, tomatoes, cereal, yoghurt and quark, tea, cappuccino and juice. Tea, coffee and fruit were always available. The hotel is under renovation so is a bit rough around the edges in some places. That in no way interfered with the enjoyment of our stay. "

"Nice rooms, very clean, good restaurant and great staff!"

"Spacious room for 3pax. Convenient location - walkable to city centre. Great view from our room. Underground carpark is great as it was snowing when we visited the area. "

"Very reasonable cost provided a comfortable stay with a feel of Germany of many decades ago, but with modern conveniences. Breakfast was wonderful and the evening meal we enjoyed there was even better."

"Absolutely lovely hotel in the black forest. Breakfast was amazing. "

"Very friendly welcome and pleasant room. However the noise from the lift was very unwelcome and went on until midnight. We were in room 41 first after reception and also had noise from other guests as they passed our door. Otherwise a very nice hotel and lovely buffet dinner and breakfast."

"Spacious rooms. We enjoyed our stay."