Florence Hotels, Omaha

"All great!"

"This establishment needs to be torn down and condemned! This is the dirtiest hotel I’ve ever stayed at in my entire life. Not only was it absolutely filthy in my room, but the bed was sunken in and broken as well. Years of filth accumulated that has not been cleaned off of the walls along with carpet stains from God knows what. There are no amenities at this hotel. They have a huge bar, but it hasn’t been in service since 2017 was what I was told. I felt very unsafe at during my stay here. There are many transient people walking in and out of the hotel camping in the lobby while the staff just allows it. All day and night people are filtering through the hotel with trash bags full of stuff because they are utilizing it for free to sleep in the lobby. I saw a few drug deals go down in the parking lot and people loitering outside smoking and yelling at night both inside and outside of the hotel. Couldn’t sleep at all with all of this going on. Door locks didn’t work on the door so I pushed a chair up against the handle! Checked out early due to all of this. Property owner/management should be ashamed. Put some time and care into your establishment and put your guests first instead of the homeless and drug dealers you’re letting into this place!!"

"Thank you! 😊"

"Great room!"

"Staff was friendly and the area is great. Very dog friendly. The only note I have was there was an unpleasant smell in the hallway of my room, but the actual room was fine. "

"Breakfast was fresh and delicious. Staff was kind and helpful. Our room was super clean. "

"Very helpful friendly staff"

"Close to our exit. Staff was great, very friendly."

"Great people, great customer service. Think the rooms just needed some maintenance upgrades. No towel bar by the shower took a little walk to garb my towel, and the drain plug wouldnt shut so i couldnt give my daughter a bath, a little inconvenient. Floors were warpped in the bathroom and sleeping area. Other than that we had a great stay! Bed was super comfy, pool was so warm and my kids the little waterpark they had perfect for toddlers! The whole famliy loved it! "