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Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator

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A balcony with a view of adjacent buildings and a clear sky. - Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator (Florence)
A dining area with a round table, four chairs, a vase with flowers, and a potted plant. - Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator (Florence)
A kitchen with a dining table, chairs, a stove, cabinets, and a window with curtains. - Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator (Florence)
A living room with a brown sectional sofa, a glass coffee table, a chandelier, and a fireplace. - Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator (Florence)
A hallway with a checkered floor, a wooden cabinet with glass doors, a desk with a telephone, and a mirror on the wall. - Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator (Florence)
In the heart of Florence, Prisco apartment offers a warm welcome with an open-plan living room and kitchen area. Spacious and light-filled, it features Italian antiques and modern comforts like a dishwasher and large refrigerator. Zip down to the bakery next door for fresh bread or enjoy wine in this lively neighborhood.

Reviews

10 out of 10
Exceptional

Entire apartment

2 bedrooms1 bathroomSleeps 3

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Fireplace

Add dates for prices

About this property

Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator

  • FLORENCE ITALY PERFECT PRISCO APARTMENT

    The Prisco apartment is located half a block off fashionable Via Tornabuoni near Palazzo Strozzi. It is on the third floor of a building with an elevator. Restaurants, shops abound in this neighborhood. The apartment is extremely spacious, 85 square meters/900 square feet.

    The morning sun illuminates the living room and kitchen area. Enjoy the comfort and convenience of an open plan living room and kitchen area.

    Throw open the large living room, bedroom & kitchen windows and enjoy the lively scene below. The apartment features many original Italian antiques, yet the living room maintains a casual feel with a modern Italian sofa that opens to become a comfortable bed.

    In the morning zip down to the bakery that is next door to the apartment building and pick out your morning bread and pastries. At night, enjoy a glass of wine and relax a bit before you head out to one of the many excellent neighborhood restaurants.

    The kitchen has a gas range with grill, a large oven, lots of cabinet and countertop space, dishwasher, and a large refrigerator with freezer, pots, pans, dishes.

    The spacious bedroom has high ceilings, a romantic draped bed and a chaise longue-style single bed for one. A pretty hand-painted armoire and an antique dresser provide ample clothing storage space. ! We like to advise guests that since this apartment is in the popular historic center, there can be street noise at night from pedestrians (not cars) down below who are strolling by after a meal at one of the many nearby restaurants, however the bedroom window has a very effective sound-dampening panel.

    Things To Note

    There is a queen bed and a small single bed in the bedroom. The small single bed is suitable for a child.

    8 steps to the elevator.

    Double glazed bedroom windows help reduce pedestrian noise, light sleepers take note of lively neighborhood.

    For stays greater than 4 weeks, a €500 damage deposit is collected in cash on arrival. Utility costs will be deducted from the deposit.

    Check in is from 5pm-7pm, by appointment. NO CHECK IN AFTER 7pm, sorry no exceptions. Check out 10:00am.

    Children 0-17 are allowed

Property amenities

Internet

  • Available in the apartment: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Hair dryer

Living spaces

  • Fireplace

Entertainment

  • TV

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

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  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
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Policies

Check-in

Check-in time starts at 5:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017C2C9HYZL3R

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed USD 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

About the area

Historic Centre of Florence, a neighbourhood in Florence, is home to this apartment. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Visit our Florence travel guide
View more Apartments in Florence
Map
Florence, Firenze

What's nearby

  • A historic building with an ornate archway and a statue in the foreground.
    Piazza della Repubblica
    2 min walk - 0.2 km
  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    3 min walk - 0.3 km
  • An ornate ceiling with intricate carvings and a view of a tower through an archway.
    Piazza della Signoria
    5 min walk - 0.4 km
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    5 min walk - 0.5 km
  • A historic stone bridge over a calm river, with colorful buildings on either side.
    Ponte Vecchio
    6 min walk - 0.6 km

Getting around

  • Unità Tram Stop
    5 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    8 min walk
  • Peretola Airport (FLR)
    27 min drive

Restaurants

  • Osteria Belle Donne
    1 min walk
  • Caffè Strozzi
    1 min walk
  • Ristorante Buca Mario
    2 min walk
  • GIACOSA
    1 min walk
  • Cantinetta Antinori
    2 min walk

Frequently asked questions

Is Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator?

Check-in begins at 5:00 PM.

What time is check-out at Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator?

Checkout is at 10:00 AM.

Where is Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator located?

Located in Historic Centre of Florence, this apartment building is within a 5-minute walk of Via de' Tornabuoni, Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Ponte Vecchio and Piazza della Signoria are also within 10 minutes. Unità Tram Stop is 5 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 7 minutes.

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Perfect Heart of Florence-Super Upscale Location-Roomy-Washer-Elevator Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 61 out of 67 reviews
Rating 8 - Good. 6 out of 67 reviews
Rating 6 - Okay. 0 out of 67 reviews
Rating 4 - Poor. 0 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

10

Cleanliness

10

Location

Reviews

Verified

10/10 Excellent

Chris S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location in the heart of downtown. Couldn’t be better.Cleanliness and amenities were perfect.Bedroom was well sound-proofed but main living area seemed to pick up every sound from the street below but this was a minor inconvenience.The owners met us at the property and helped pre-book a taxi when we left at 5am on last day.Would definitely stay here again when we return to Firenze.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Martha N.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Our stay was a great one. Location was near to everything we needed. Our laundry area was just outside our door in a small room. Great restaurant, pastry/coffee shop just a few steps from our apartment, also, a wine window. Our visit was late November and the outdoor decorations were so pretty. Also visited a Christmas market and saw street performers in front of the Duomo…..fabulous!!!
Stayed 25 nights in Nov 2025
Verified

10/10 Excellent

Jennifer R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great central location

The property is situated perfectly and the suite is a very nice size in a beautiful old building. The owning couple is adorable.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

miriam c.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Florence apartment

We enjoyed our stay at Prisco. The owners were very helpful and welcoming. The location is perfect and it was great to have such a spacious place. Lots of restaurants nearby. We could walk everywhere.
Stayed 10 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Managers make the apartment!!!!!

This is a fantastic property....the apartment is wonderful and the location is amazing. Best of all are the managers, who are there for you 100%. Franco and Mikki are the BEST, and will help you with anything and everything. They make this apartment the only place to stay in Florence.
Stayed 17 nights in Jun 2023
Verified

10/10 Excellent

Leah R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Florence jewel

We loved our stay in Florence at Prisco. Franco and Mikki were wonderful hosts. They were very helpful with the check in process and explaining the workings of the apartment and gave us very helpful recommendations for the city and neighborhood. They were very responsive when we had an issue with our key. The apartment is in the perfect location and is an easy walk to EVERYTHING! The apartment is very well appointed and very comfortable. We highly recommend the Prisco apartment!
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Samuel G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

A Home Away From Home in the Heart of Florence

We had an amazing stay at this Florence Vrbo! From the moment we arrived, the hosts were incredibly welcoming and gracious, especially when we had trouble finding the apartment (totally on us, we were just tired from traveling!). They patiently guided us in, then spent time walking us through everything: how to use the air conditioner, stove, washing machine, and even how to check the electricity meter. They also shared helpful tips for getting around the city. So thoughtful and kind!Do note that the check-in process is very thorough and takes about 45 minutes, so plan that into your schedule. Also, there’s an additional utility charge. Ours came to about 5 euros/day, running the AC in the evenings due to the summer heat. Definitely reasonable and well worth it for the comfort.The apartment itself is fantastic! Incredibly spacious for two people and could easily accommodate more. It’s filled with gorgeous natural light and truly felt like a home away from home. The location is unbeatable: we loved the ritzy coffee shop downstairs and the wine window right across the street.We cannot recommend this place enough for a short getaway or a longer stay in Florence. It was the perfect base to explore the city and come home to something special each day. Would absolutely return!
Stayed 12 nights in Jun 2025
Verified

10/10 Excellent

William M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spacious one bedroom, great location, but check to fine print.

This was a wonderful one bedroom apartment located in a perfect part of Florence. Close to everything the apartment is very spacious. Incredibly large bedroom. Comfortable living space and very nice kitchen and bathroom, the owners, Marco and Mikki are very responsive. There is a great bakery and restaurant just two doors down from the property. The only issue I have is that in addition to what you will pay for rent. You also have to pay additional electricity for the space. Which is mentioned in the fine print. So you need to read, everything about this property carefully. It wouldn’t be an issue in the winter, spring or fall. But, in the summer when air conditioning is needed you might pay between $100 and $200 extra euros for a weekly stay. Other than that, the property is exceptional.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

David C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location

This apt is very large and convenient to almost everything you want. We enjoyed our stay and highly recommend it. (The stove/oven has some issues which need to be fixed )
Stayed 14 nights in May 2023
Verified

10/10 Excellent

Colleen D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Walk everywhere

This is a fabulous apartment for anyone looking for an authentic Florence apartment experience. Great location and easy walks to everything you will want to do in the city. Our hosts, Franco and Miki are the sweetest people, so helpful and so kind!
Stayed 6 nights in Apr 2023
Archival

10/10 Excellent

Patricia F.

Los Angeles Couple

A large, light, quiet apartment within a short walking distance of everything one wants to see in the old section of Florence and the train station. A big, workable kitchen, adequate bathroom, comfortable furnishings. The owners were very helpful - providing us with restaurant, travel and shopping information.
Verified

10/10 Excellent

Charles H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Prisco is great place in great location

Advert is quite accurate in all counts and even understates how this large apt. is in a great location for sights and events, with excellent restaurants and stores and the "Rodeo Drive" of Florence 1/4 block away; bring earplugs for sleeping because of area popularity; owners Miki and Franco are such nice and helpful people; I will definitely stay at Prisco again when I return to Florence
Stayed 5 nights in Apr 2023
From a partner site

10/10 Excellent

Rich M.

Absolutely amazing location, owners and full of life. Thank you so much for having us!

Imagine the absolute perfect spot in Firenze. This is it. 16th century apartment with space for our entire family, close to all the action and amazing food close by. Without the fabolous owners and beautiful home, our trip would not have been even close to the success it was. Enjoy and tell them the Mertz family will be back every year or two!
Stayed 4 nights in Jun 2017
Archival

10/10 Excellent

Peter V.

Highly recommended

Great location, close to everything; extremely nice and helpful owners; charming, clean, and well equipped apartment, with little kitchen. The only problem we had was that the living room is not sound insulated as well as the bedroom, so it was harder to sleep well there.
Verified

10/10 Excellent

Gary Z.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fabulous

The property was beautiful, cozy, practical, functional, clean, and very conveniently located. All the supplies we needed for everyday use and comfortable living were abundantly provided. The property managers, Franco and Miki, were kind, gracious, available, helpful, personal, and professional. A wonderful couple to work with and even befriend. Very highly recommended! Gary and Diane Zarlengo
Stayed 29 nights in Jul 2019
Verified

10/10 Excellent

Marsha M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Simply awesome!

This apartment is exactly as advertised. It is large and comfortable and convenient to many things. There is a grocery store about a block away, an ATM across the street, a bakery a few doors down and a travel agency across the street in case you need any help. We had them book our train tickets so we didn't have to buy them at the station. It was an easy walk to the station. We will definitely stay here again the next time we are in Florence.
Stayed 3 nights in Sep 2019
Archival

10/10 Excellent

Perfect Italy Location

Prisco was the perfect Italian apartment for us. Very spacious and a fantastic location! Close to everything we needed. The train was a very close and easy walk for day trips. We were given clear instructions for how to use everything in the apartment and everything went perfectly. I read about noise, but we had no problem at all. The bedroom was very dark and quiet. I had never rented an apartment while away, but this was definitely the way to go. I highly recommend Italy Perfect and Prisco!
Archival

10/10 Excellent

Catherine R.

Old World Charm in a Great Location

A friend and I stayed in the Prisco apartment for 4 nights. The apartment is huge and decorated with Old World charm. The hosts are very gracious and gave us lots of information about the apartment and nearby attractions. There is a small collection of business cards from recommended restaurants; the ones we could get into (it was Easter and very crowded) were excellent. There is no street noise in the bedroom but it was sometimes loud for the person sleeping on the bed in the living room. Everything you need--small kitchen, washing machine, wireless internet--is available in this unit. It is also within walking distance of most of the attractions. I also had questions from the rental agency, Italy Perfect and couldn't be happier with the service I received. I recommend this apartment without hesitation.
Archival

10/10 Excellent

Diane L.

Perfect location and generously sized

We spent 2 weeks at the Prisco and had a wonderful stay. Mikki and Franco were warm hosts who made certain that we had everything we needed. The apartment is very spacious and has a fully equipped kitchen. The location is perfect walking distance to pretty much everywhere you would want to see in the city. Florence is a late night city, especially on the weekends so expect some lively noise from the street below. However, there is very little vehicle traffic. A sound proof glass door has been installed from the small patio off the bedroom and it is 100% effective. The bathroom has been updated and includes a bidet. The only minor issue is that the shower/tub might be too small for a very tall or large person. This is typical of most European baths. Lastly, the wireless internet connection was quite good. There is also a printer available. We highly recommend the Prisco to anyone planning to spend time in Florence who wants gracious, comfortable, and spacious accommodations in a perfectly situated neighborhood. We had a fabulous stay and so will you! We also highly recommend Italy Perfect. All was as described on their website and our stay was everything we could have wanted.
Verified

8/10 Good

Robert W.

Liked: Cleanliness, location, listing accuracy

Location, Space, Comfort

Location couldn't be better (close to transport, churches, galleries, food, markets). Space to move around (3 adults for a while ... no one in anyone's pocket; well furnished for minor entertaining [we had friends from Rome, London, Portugal, and Cape Town for coffee and chat]/ but minor problems with kitchen furnishings). Comfortable for we two (lift for us over 70s helped); short stay by son in living room, however, proved there should have been more than "advice" about noise; public amenities (restaurants, etc.) as described by other reviewers were a decided plus as were the charming "greeters". Somewhat over-managed, with Italy Perfect deciding not the check time zones before an unsolicited call after initial booking and the apparent plethora of requirements including another interface, in addition to VRBO, demanding attention with little in return for the time. I guess it's hard dealing with properties from abroad and proximate simultaneously. Light, sunny, airy, and central, the flat was for 14 days over Easter, a real gem. Personally, however, we would not deal with the over-management again. Our thanks to the "greeters" for their generosity of spirit.
Stayed 13 nights in Apr 2022
Archival

10/10 Excellent

A wonderful 6 days in Florence

Our 6 night stay in Florence was wonderful, thanks in large part to our stay in Prisco - a clean, bright, spacious, and well-appointed apartment that was no more than a 30 minute walk to all of old-world Florence's major sites. Our lovely Italian hosts Mikki and Franco welcomed us with a helpful orientation, a bottle of chianti, and spot-on recommendations for restaurants and city sites. The 3rd floor apartment on a lovely cobblestone street had everything we needed, and everything, including the elevator, washing machine and all of the small appliances worked well. We quickly settled in as part of the neighborhood and relished the fact that we could walk the city for hours and come back to "our own place" to lunch on the cheeses, fresh fruit, bread and prosciutto that we bought at the central market earlier that day,(a must stop if you are a foody.) The size of the apartment was more than adequate for the two of us and could easily accommodate a family, (the bedroom alone at 16 x 20 was the size of many studios). With the tall windows open we could let in the sounds of the city which included the every present motor scooters and the chatter of folks strolling around. Thankfully, a sound-proofing full glass door in the small bedroom balcony window reduced most to the street noise at night. We found the Italy Perfect folks a pleasure to work with. The rental process was simple and straightforward, and we found the information they provided to help prepare us for the trip invaluable. We would highly recommend both Italy Perfect and the Prisco apartment and look forward to renting from them again when we return to Florence.
Archival

10/10 Excellent

Michael M.

A Perfect Week in a Perfect Location

Our weeklong stay in Prisco Apartment was a most enjoyable experience. The apartment was quite large, very well appointed (the kitchen was beautifully done and would rival any kitchen in the US), beautifully decorated, and perfectly located. It more than met our expectations. The owners, Miki and Franco, were very helpful in getting us settled in and satisfied our every need, even going beyond the norm by presenting us with a bottle of Champagne and a nice bottle of Italian wine to help us celebrate our 50th wedding anniversary. The apartment was very comfortable and it really felt as if we were coming home when we returned each afternoon from our visit to the wonders of Florence. It was truly our home away from home. The locations is perfect, about 10 to 20 minute walk from all of the many exciting attractions of Florence and less than a 10 minute walk from the train station. It is close to excellent restaurants and just a couple of doors away from a wonderful bakery that became our stop each day upon our return to the apartment. My wife and I are in our early 70's so the fact that there was an elevator was an important feature for us. The streets of Florence can be quite noisy both day and night, but the triple-paned door installed on the bedroom window kept the noise out so it never effected our sleep. We would definitely return to this apartment if and when we are back in Florence. I have already recommended the Prisco apartment to our friends and told them that they must check out the many offerings of Italy Perfect if they are planning a visit to Italy. Once you have stayed in an apartment you will never return to a hotel room. The arrangements for our stay were handled without difficulty and the information provided by Italy Perfect prior to our arrival in Florence was of great assistance in getting us off on the right foot. Thanks to all for everything done to make our stay in Florence so perfect and so very memorable.
Archival

10/10 Excellent

Anne and Bill H.

What a beautiful apartment!

The Prisco is a really beautiful apartment in a very old building off the Via de Tornabuoni, an elegant shopping street, and just up from the Arno. The living room was very large and comfortable, the bedroom was so elegant, and the kitchen and bathroom were perfect. The windows in the living room/kitchen and the bedroom were nearly floor to ceiling, making the apartment light-filled during the day and romantic at night. Our greeters, Miki and Franco, were kind and attentive and reliable. The apartment could not have been more centrally located. We walked everywhere, including to the Uffizi, the Piazza della Repubblica, the Accademia, the Pitti Palace, and the Duomo. It's about an 8 minute walk from the train station to the apartment. We had reservations at the Uffizi and the Accademia, which we strongly recommend. The museum behind the Duomo is not to be missed, both for the doors of the Baptistry and for Michelangelo's last Pieta. St Mark's English Church, just across the Arno, (stmarksitaly.com/music-arts/opera-at-st-marks) hosts a really fine opera company in a small and lovely setting. We saw a memorable performance of Madame Butterfly there. We also recommend Walks of Italy (www.walksofitaly.com), which provides a number of different tours. We went on the day long Tuscany tour to Siena, to a winery with a multi-course lunch, and to San Gimignano, a really charming hill town. We spent a week in Florence and still did not see all the great Renaissance art that we wanted to see. There is history and art everywhere. An extraordinary place. Tips and suggestions: The bakery three doors down from the apartment (Forno Top) has outstanding breads and pastries. We shopped at a couple of small delis on via del Spada for lunch and some dinners. The La Spada restaurant has take-out - ask Miki about that. Hats off to ItalyPerfect! We read everything they sent, followed all their instructions, relied on them totally, and were never never disappointed. For example, we went to Frizzoni, the leather shop they recommended, and found a number of reasonably priced purses for our family members at home. ItalyPerfect is a great company. I've recommended them to all my friends, and wouldn't hesitate to rent one of their apartments/villas again. In fact, I'm planning on doing just that.
Archival

10/10 Excellent

Patrice R.

A perfect pied-a-terre in Firenze ....

We've spent many weeks in Firenze across decades of travel in Italy ... the Prisco apartment is one of the nicest we have rented. Location is fantastic in the main shopping area, close to restaurants, shops and sights ... also only a short walk to the delights of the Oltrarno. What made it extra special, however, was the help we received from the delightful owners. I arrived with a sudden and crippling back injury and within hours, they had arranged a wheelchair through the tourist office, which saved our vacation! More drama ensued upon departure! Late on the evening before, my husband discovered that the elevator was not working. It would have been nearly impossible to get me and our baggage downstairs without it. He called the owners, who promised they would arrive at 8am and that the elevator would be repaired promptly. They were better than prompt, but brought with them the bad news that a lightning strike had been called for that day by the transit workers and an airport taxi could not be pre-arranged. But dear Miki patted my shoulder and told me not too worry, that she would get things in order. Long story short is that the lift was repaired quickly, a taxi waited outside .... I descended and was met by a line of uniformed repairmen who all shook my hand and assisted my husband with loading our baggage and me into our taxi. When I asked Miki how she had achieved this miracle, she told me she had simply explained to both elevator service and taxi office that she had an injured VIP guest at her apartment who MUST make her flight to Paris and on to her hospital appointment there, and everyone rallied to the common goal! We adored the spacious and lovely apartment and will always make it our base in Firenze, but we especially loved meeting Miki and Franco .... two of the dearest people ever. Please give them our heartfelt gratitude for turning a challenging event for us into a delightful memory .... they were lifesavers from start to finish of our stay! And, to Pat and Lisa .... this is our second rental with you (the previous was a week in Rome) ..... We have loved the apartments ... also the info you provide in advance, which is the best and most thorough of any rental agency in a long history of renting homes and apartments in Europe. We applaud you and will remain loyal clients! Sorry it took me such a long time to complete this form .... the back is healing and we look forward to renting with you again!
Verified

10/10 Excellent

Celeste F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spacious, well stocked, modernized with old-world, Italian charm

We were so pleased with the Prisco apartment and our hosts, Miki & Franco. Everything was within a 10 minute walk: restaurants, public transportation, tourist sites, upscale shopping, pharmacies..everything you can wish for. Our hosts took the time to show us how everything worked in the apartment and where all the favorite places were on a map of the area. The kitchen was well equipped so it was easy to make a few authentic homemade Italian dinners with the fresh ingredients I found at the local market. We felt very safe and comfortable.
Stayed 5 nights in Jul 2022