Hotels with Parking & Resorts in Florence from AU$125

"The rooms are in need of complete overhaul. I felt as if it looked like a dump they just patch repair. The outside spaces were not maintained at all. The pool was of course not open yet but it was full of black water and the gate not locked. We stayed in smoking rooms and everything down to the comforter had cigarette burns, yet I used a towel to clean up a pop spill and after I left they charged me $24! There was nothing else to use, and nowhere does any charges for anything like this. I called and was told it was for damages, yet cigarette burns on everything down to pillows was acceptable for them to keep. Was the dang towel already. Poor customer service."

"Our room did not look or feel clean. The walls were chipped and covered in marks. The wall by the air conditioner was patched over so much it was just cracked layers. Dated furniture, gross and ripped carpet. The mattresses were very stained. The room had a sewage smell and the hallways smelled old and musty. I found a roach in the kitchenette when we woke up the first morning. I feel like the pictures of the hotel were not representative of what it’s actually like. I don't usually expect much from continental breakfasts but the breakfast options were literally a bunch of packaged, processed foods. The staff all seemed to be very nice. We considered asking for our money back to leave but the policy on the table clearly stated that the first two nights would be reimbursed and we were just too tired to fight it with 5 children and a ton of luggage. I would not stay here again."

"Building and rooms had original designs which was cool that it seemed vintage. Though definitely small upgrades or building fixes seemed needed. Location was great! Parking was great. While I wouldn’t go back, it was a fine enough experience. "

"The only reason I would not stay here again is the breakfast was terrible. The sausage tasted fake and the juices were watered down. The waffles were good, but the syrup tasted like sugar free. If you’re looking for a nice hotel and not eating breakfast it’s great! "

"Nice"

"Issues with the first room I was supposed to have stayed in, but they got me transfered to another room and it was all good"

"Great stay!"

"Super friendly staff! From the front desk to the valet staff to the breakfast staff were all very nice and easy going. Property is looking a little weathered but still a nice stay."

"Excellent customer service "