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"PARFAIT"

"Clean room, staff were very friendly and helpful, location was great, room was quiet! Would recommend "

"Friendly staff. Lovely breakfast "

"The apartment hotel is in a tall block part of the Lille Europe complex. It was usefully right next door to the Westfield Shopping Centre and Carrefour. The staff were very nice and tolerated our attempts at French. The room was a bit tired, especially the bathroom, with the toilet discoloured with limescale and the cracked basin draining very slowly. The bed was comfortable although an extra pillow would have been useful. Ear plugs would have been useful as there was a continuous hum from the Westfield Centre air conditioning plant and noise from the station. Also the room fridge compressor was a little noisy, no problem if you were asleep but not if you were struggling to do so. Wifi was good. We didn't use the TV because it had only French language channels. The kitchen equipment is basic but functional. Overall not the best of stays but you get what you pay for. "

"The room was not clean (garbage from previous guests and dust under beds), each time movements were made in the first bed it switched on the light during the night, the airco was very noisy, shower was leaking… "

"Good location near the stadium, spacious room and quiet hotel."

"The room is spacious and the staff are all super sweet "

"This room would be legally non-compliant in the UK; however, France may have different safety regulations. The third bed is on a loft (approximately 6 ft × 4 ft) built above the bathroom and can only be accessed via a ladder, which has to be retracted to allow movement on the main level. There are two beds in the main room, which are just about suitable for an average-sized person. However, space is very limited, and it’s difficult for two people to move around at the same time. One person often has to step aside to allow the other to pass."

" One member of staff, a bearded one, wearing a sweater, was so rude and obnoxious. A scary experience. On the other hand, the other staff members were kind and supportive I have to admit."