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"Air con was great in the room. Only 15 min walk from Leicester O2 Academy. Opposite the Tigers ground. "

"Everything was ok. Not good or bad. We had to get the key changed 3 times as it stopped working every other time it was used. Breakfast was crowded and a lot of items were missing for the 30 mins we were there. "

"The staff from start to end were ever so helpful and welcoming."

"A fab hotel, stayed there for over 12 years and can’t fault the staff. All were more than helpful. Will definitely be back again."

"Lovely room, very comfortable, clean and quiet. "

"It was an amazing experience we liked everything "

"Lovely buildings, quiet and comfortable. Great value for money"

"Everything was excellent!"

"Great welcome at reception. Accessible room allocated as requested. In my opinion, there is a design flaw in the bathroom, as the 'accessible' toilet is positioned too low to be accessible and is too close to the hand basin. The shower was more of a trickle than a shower, albeit hot, and I've had worse showers, so it's not worth complaining about, just an observation. We ate at the restaurant in the evening - a very pleasant experience with attentive staff. Sadly, the same could not be said about breakfast. A few staff members mingling about, not offering hot beverages. You had to 'flag them down' and wait for hot drinks. I noted several tables waiting, and it wasn't overly busy. Tables weren't wiped down in between customers, cutlery was just rearranged, and the idea of a large jug of milk left on tables for subsequent customers is just not nice and possibly unhygienic. The English breakfast food was hot except for the scrambled egg, which was supplied in such vast quantities that it inevitably became cold quickly. All in all such a shame after a very positive experience the evening before."