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"Breakfast was fabulous and the hotel has great amenities. The Michelin restaurants were world class but the general restaurant (1890) was ok but there was too big a difference between the quality of the restaurants. The biggest issue was the main bar where the service in the evening was very poor with a 25 min wait to get a drink. Many people were unhappy about this. Overall the hotel is very nice but be prepared for the bar.."

"Hotel is centrally located, close to cruise pier, bus station and walking distance to beach and restaurants."

"Nice hotel, nothing complain about"

"The location is very bad"

"Internet no work in some rooms Safe box no work,coffee machine no work "

"Room was clean Staff were superb Breakfast was fantastic "

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "

"He estado dos veces seguidas en este hotel con una semana de diferencia y se confirma las deficiencias, solo pasa el servicio de habitaciones si se exige en recepción, no reponen el gel de ducha a menos que lo reclames varias veces, y el hotel peca de tener pocos servicios en general"

"An ideal location between the old and new town and very convenient for the bus station to local and villages throughout the island."