Daily continental breakfast (NZD 16 per person)

Reviews of Lone Moose Backpackers

2 out of 5
Lone Moose Backpackers
Te Anau-Milford Highway, Fiordland National Park, Southland

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff, great cafe and fab food. Perfect stop for Milford Sound
Stayed 2 nights in Mar 2020

10/10 Excellent

yasmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great communal area
Stayed 1 night in Mar 2020
Response from FNPL Team on 12 Mar 2020
Hello Yasmin Thank you for your rating and we are pleased you enjoyed Lone Moose BackPackers. Kind Regards

6/10 Okay

Charles, Toronto

Travelled with partner
Liked: Staff & service
We had a good experience with the staff but the hostel lacks warmth and life. We enjoyed the shared kitchen. It was a very basic room but it was good enough for 2 nights considering the price and that we booked last minute.
Stayed 1 night in Feb 2020
Response from FNPL Team on 10 Mar 2020
Hello Charles Thank you for posting your review. Kind regards

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views
This review is for the backpacker section of this property. It has several private rooms, half with lake view. There is an incredible view from the KITCHEN. Spacious yard with picnic tables and more views. We saw a rainbow over the lake from our bedroom window. Build a fire in the wood stove in the large lounge. You're in the middle of nowhere but that's the point. See more stars than you thought existed. The lodge is old and run-down but the setting more than makes up for that. You will meet interesting people too.
Stayed 3 nights in Feb 2020
Response from FNPL Team on 10 Mar 2020
Hello Keith Many thanks for your review on your stay. It is nice to know your time here was enjoyable. Owners of the property have implemented repairs and improvements over the two years of ownership and will continue to do so. Kind regards

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lone Backpackers was a great spot for regrouping, meeting other travelers and enjoying the views of the beautiful lake. The staff was amazing, so accommodating and friendly.. amazing food and lodge area to unwind and have a drink after a long day on the lake.
Stayed 1 night in Feb 2020
Response from FNPL Team on 10 Mar 2020
Hello Samantha It is always rewarding to read that our guests have enjoyed our location and the amazing vistas. Thank you for taking the time to review your stay with us. Kind regards

6/10 Okay

Lucy

Charged but couldn’t stay
We didn’t stay at Lone Moose due to flooding and road damage further up the road at Milford Sound. Unfortunately when we phoned to ask for a refund we couldn’t get one because apparently the road was technically open up to Te Anau Downs but closed just after.
Stayed 1 night in Feb 2020
Response from FNPL Team on 7 Feb 2020
Good Morning Lucy, I am pleased to inform you that Management has refunded your cost of the reservation you were unable to keep because of flooded roads preventing your arrival to the Fiordland National Park Lodege. Your money has been refunded to your booking agent and they have also been informed of our decsions. Thank you FNPL Team

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Had a great time here!
Stayed 1 night in Feb 2020
Response from FNPL Team on 10 Mar 2020
Hi Nicole Nice to know you enjoyed your stay. Kind regards

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from FNPL Team on 10 Mar 2020
Hello Anonymous We appreciated your rating and are delighted you enjoyed your stay with us Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Comfortable accommodations. Restaurant menu with few choices, but food well-prepared. Kitchen available to guests clean and well-maintained.
Stayed 2 nights in Jan 2020
Response from FNPL Team on 10 Mar 2020
Hello Anonymous Thank you for reviewing you stay with us in our BackPacker property Lone Moose. It seems overall you enjoyed your time here. Kind regards

8/10 Good

Tara, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a private ensuite room at the backpackers. Basic but clean. Nice restaurant on site. Its on the expensive side but lovely service.
Stayed 2 nights in Jan 2020
Response from FNPL on 10 Mar 2020
Hello Tara Many thanks for taking the time to review you stay with us. Your feedback is important to us as it helps us to monitor our standards. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable & convenient
Convenient place to stay for exploring the area between Te Anau & Milford. Rooms were basic motel style rooms, shared kitchen facilities and common lounge area were good and clean. Our only issue was that we stayed for 3 nights and our room (#3) was next to the laundry which was noisy in the early part of evenings with machine noises and also guests hanging out and talking very loudly outside our window adjacent to laundry door. Unfortunately that is the time when all guests including ourselves return from our day outings, so it is to be expected that the laundry room would be busy.
Stayed 3 nights in Jan 2020
Response from FNPL Team on 8 Jan 2020
Thank you for your review - delighted you enjoyed your time with us. We note your comment on the Guest Laundry and take it on board. Kind regards

10/10 Excellent

Mereani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly n helpful. Room was clean n beds were comfortable. I'd recommend to anyone for shortstays.
Stayed 1 night in Oct 2019
Response from FNPL Team on 24 Oct 2019
Thank you for reviewing your stay with us.

8/10 Good

Raesol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from FNPL Team on 10 Mar 2020
Hello John Thank you for posting your stay score. We are delighted you enjoyed your stay with us. Kind regards

10/10 Excellent

Rakel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales!
Jeg stortrivdes! Idyllisk sted med hyggelig personale. Veldig bra kjøkken og fellesområde. Bærer preg av å ikke være nymotens, men jeg likte det! Rolig og stille både i og utenfor bygget. Hyggelig atmosfære.
Utsikta fra kjøkkenet
Stayed 4 nights in Mar 2020
Response from FNPL Team on 10 Mar 2020
Hello Rakel Our location certainly is amazing - so pleased your enjoyed it. Kind regards

6/10 Okay

Rainer, Hannover

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sehr abgenutzte Einrichtung, Loch im Fußboden, wo einfach Teppich drüber gelegt wurde. Freundliches und lösungsorientiertes Personal. Unfassbar schöne Lage inmitten der Natur.
Stayed 1 night in Feb 2020
Response from FNPL Team on 10 Mar 2020
Hello Rainer Thank you for reviewing your stay with us. Indeed our location is amazing! Owners are working on and have thus far completed a number of tasks to help restore and enhance our guests' stays. Your feedback is appreciated. Kind regards

8/10 Good

maria jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Sitio acogedor Entorno fantástico
Stayed 1 night in Nov 2019
Response from Marissa on 16 Nov 2019
Thank you so much for your feedback.