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"We love this hotel we always stay there when we go to London we go to London about two times a year. We have clients for a few years. The general manager Judith always treated us great and Jake at the front desk is amazing."

"Amenities, location, staff, cleanliness. "

"The room was very clean and everything stocked up well - thanks its lovely to be able to make coffee in your room. As a personal point of view it would be nice to be able to make two coffees per day rather than one - so four sachets rather than two. All staff were excellent and most helpful. Was most impressed with the room service, only took 15 minutes to reach my room. Check-in was quick and check-out very very quick. Breakfast was great - good variety of food and very relaxed - didn't feel pressured in any sense to leave my table and so was able to enjoy a second flat white - very important to me in the mornings. Thank you - would recommend the hotel to anyone."

"great service and location.. unique building"

"Very helpful front desk. Amazing location. Clean rooms with great views from any window. "

"We were staying for a wedding, across the road at the Albert Hall, so perfect location. The staff were incredibly friendly & warm at check-in, allowing us to check-in slightly early. Greatly appreciated after a long journey. The room is a good size with very high ceilings. Very well sound proofed. Didn’t have time to use the spa/pool sadly, but friends staying told us they had to book & availability wasn’t great. Wouldn’t expect to have to book, but could have been the time of year. Don’t use the hotel bar, but it was always fairly busy. Always very relaxed though & a lovely ambience. Would definitely stay again. "

"Hospitality was outstanding "

"Large room, great front desk, conveniently located. Elevators are slow and need more but what more can you ask for?"

"lovely, quirky hotel. had everything we needed. staff were friendly and room was large and clean. upgraded to £10 to get a bigger bed which was worth it. Breakfast was everything you’d expect from a buffet style. Room where we ate was a bit draft due to it being open plan but it wasn’t really an issue"