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"All good.Very convenient "

"Breakfast have 3 style to choose. Did not use airport shuttle."

"Amazing"

"Room are clean and the staffs are helpful. Free coffee and tea at the lobby area is a plus."

"Hotel's free shuttle to New Chitose airport (after check-out) was an unexpected surprise. It left right on time, just like the country's trains. It got us there in about 15 mins. Saved a lot of travel headaches. The front desk staff's English was limited and my Japanese is even worse, but we managed to communicate ok. Hotel should consider using a language translation device as I have seen in other hotels and carcrental outlets."

"Highly recommend if you're looking for a large room that is close enough to the Chitose Airport! We missed our flight since all trains were closed for half day due to snowstorm and decided to move closer towards the airport from Sapporo Station - highly recommend to do so if you're going in the snowy seasons as the next day we were able to take bus to the airport but our friends in Sapporo said the JR station was paaaaacked! Anyway, self-check in kiosk was easy for us in English as long as you fill out the form in advance on your phone (including uploading passport photos). We had to help the people head of us via google translate since the kiosk didn't offer Korean as a language and they did not pre-fill out the form. I recommend to take a photo of the site map in the check-in room to help you navigate to your room by yourself! Also, take a photo of the code that shows up at the end of the check-in process - it will be your passkey to enter your room! The room was amazing and the heaters work well in the snowy season. It was great to have a washer/dryer unit in our room but we had to walk to a conbini to buy detergent so we recommend bringing it in advance! Very clean and spacious area. We noticed the site was across from a separately owned onsen but didn't utilize it. It's located in a remote area so we walked 17 mins to dinner and saw several conbinis along the way. Great location for what we needed (closer to airport)."

"Convenient, comfortable, no complaints "

"Staff was very friendly and accommodating, there was a free shuttle to the airport, we stowed our bags before check-in. The hotel is very old and in need of an update. The room had splashes of something on the wall beside the bed, the teacups provided were both dirty, and the place overall felt dingy."

"Convenient location, not far from train station and airport!"