Travelled with group
29 May 2021
Liked: Property conditions & facilities
When checking in I was asked to pay for my booking again as there was some issue with the payment provided by Expedia. The staff were aware of this before my arrival yet made me spend 2 hrs trying to get the issue sorted. Staff should have contacted Expedia themselves as soon as they became aware. In room info invites you to visit their BWS and enjoy a drink in your room, however no glassware is provided to do so.
Stayed 1 night in May 2021