El Prado Park Tours and Activities

I called 3 times for info, too book and for directions and parking and each time I called, it answered quickly and the front ask helped with whatever I needed. Check In was easy. Our rooms were spotlessly clean. We ate outside at their restaurant and service was quick and efficient. The food was excellent. We really loved their open coffee and ice water bar. It was a very nice amenity . They have an ice machine down stairs and I was down there filling up my ice bucket for my water bottles. E Z no problems. The location is great. The beach is across the street. The staff is warm and personable. Even when we are outside we never had to ID our selves as hotel guests, they just knew and always gave us a % discount which is really nice.

The Tresor tower is nice with beautiful views, but the elevator situation was an absolutely disaster. One time the line was so long that I took the stairs to the 33rd floor. Also, the Valet was terrible. Seemed like everyone working there was first day on the job.

Very clean room, friendly staff, and easy access to the beach.