El Dorado Holidays from AU$1,744

We had a wonderful experience staying at the City Center Hotel by Kasa! The stay really felt luxurious and the staff was super friendly and courteous. The only hiccup was a technical issue with our room lock late at night, after 11 pm, which was stressful since we also had an early morning flight. That being said, the unfortunate situation was handled well. We were able to reach the emergency help desk right away, and they promptly arranged a temporary room for us while they tried to contact maintenance. Within about 45 minutes, the general manager personally arrived and manually opened the lock so we could access our room. Aside from that brief moment of anxiety, everything else was excellent. We especially loved the comfortable and spacious beds. Overall we would absolutely recommend it and look forward to staying here again.

The rooms are spotless. The view is lovely. The nights are quiet. It’s a perfect place. We will revisit.

We were able to check in early, which was so helpful The staff was courteous, kind and professional.

The hotel and room 10 star everything clean and good customer service at the reception , however the breakfast experience wasn’t good first of all breakfast is till 11 am and when you go down in the morning the waitress said it’s till 10:30 , you get there by 9:30 and there is nothing already very a few things , also they have a hard time looking for your name and if they don’t find it they make you feel like you are asking for something you didn’t pay, I had to show her the description , they go saying between them like breakfast included for them like because it’s included you deserve a low attention or low service , it’s not included for free you actually pay for it $58 the room without breakfast was 255 we pay 290 something with breakfast meaning is included cause we pay for it not cause it’s free .. also parking was $45 but that was ok not big deal but the breakfast experience was unfortunately sad .