Hotels with Pool & Resorts in El Arenal from AU$104

"the water smells funny the room smells funny"

"Very nice hotel. Excellent location just steps from the cathedral ad many museums, monuments. sculptures, many coffee shops, restaurants, and bars. There is a very good restaurant on the top floor with views of the city. There is also a gym with free weights and bikes. There was an issue with the reservation that was my fault and the night manager, Ricardo, spent a fair amount of time making calls and emails while also helping other guests. Due to his kindness, diligence, and professionalism, Ricardo resolved the situation completely for which i was very grateful. He did an excellent job helping me. Thank you again, Ricardo."

"A good hotel and very centric"

"Todo igual que las fotos. Desgraciadamente pasa un tren en las noches que dificulta el descanso . "

"Very nice "

"Siempre excelente servicio "

"Excellent "

"Staff was great, I got there a little early and they were able to accommodate my family and I. Would definitely recommend to all my friends and family. "

"I booked 3 rooms in the beginning of January, 2026. Every room had a musty smell. The showers were covered in mold. The toilet overflowed twice in one of the rooms. The pools were not maintained. I was double charged for a breakfast meal. It has been over a month since my visit and I am still waiting for my refund. The staff were very friendly and polite. "