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"Room cleaning is very random, during 4 nights stay I only got room clean once, and the last day stay I put on dnd and room cleaner slamming on the door at 9am asking if room clean is needed There’s no such bad room cleaning service I have ever been through"

"Excellent hotel close to the airport"

"New hotel .All was fine, except that the parking entry bars where defective. Helpfull team. Perfect to go by light rail to Brussels. The Dirgem station is 3 min walking away."

"Excellent location, breakfast was not included but if you pay for it, is great, cleaning room every day and water in the room, nice welcome and easy to walk to the grand place."

"All was fine but €34 for breakfast struck me as extortionate. The coffee maker in my room wasn’t working so that left this addict with a problem!"

"My room was very spacious and clean. View was nice. The hotel is in a great location, close to many great restaurants and chocolate shops, and is very walkable to many tourist attractions. The candy bar in the reception area was the cherry on top."

"Great location in old town. The hotel is generally lovely and you can tell they have put the effort into the lobby. The rooms were nice but not as nice as other Hiltons. Restaurant and bar really good"

"I was initially given the wrong room, and it took over 3 hours of arguments and repeated follow-up calls before I was finally moved to the room I had actually booked. I booked a room with bath and I was given a room without bath because the correct room was not ready. Despite raising a complaint, the property treated the situation as though it was perfectly acceptable simply because the correct room was eventually provided in the end. Pathetic customer service"