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"Very clean rooms staff were lovely and friendly. Downside was buffet breakfast being virtually cold And extortionate prices for non alcoholic drinks ie £2.50 for a glass of soda water which was nearly flat. The hotel is pet friendly which is a bonus for people "

"I do not recommend this hotel. It is understaffed and unprepared for busy periods. Breakfast is poorly stocked with frequent waiting, towels “run out” during the day (??). One morning both Nespresso machines were “not working” and the only coffee was instant for breakfast. The gym and pool/sauna/steam room are good, but aside from this then it needs a lot of work."

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"Room was fine. Disabled toilet was very unclean and brought to attention of staff. Also we felt it was a bit mean that we couldn't check in 50 mins before 3 but we were able to leave luggage "

"Good for value. The room had a faulty toilet flush however, everything else met my expectations if not exceeding them. The receptionist were very helpful one in particular wearing a black hat working a night shift Saturday night - sunday morning."

"Clean and functional. Dated and temperature issues brought it down a little"

"Bathroom smelled badly of sewage. Next room they moved me to had a broken safe. Safe couldn't be fixed as there were only 2 staff on duty covering breakfast, reception, and everything else. This place is seriously lacking funding to run effectively. "

"Lovely hotel, great spa facilities, lovely room, with some noise as the bottles from nearby bars and restaurants are emptied when your room is at the back of the hotel. You do have to pay extra at the hotel when using the spa facilities if your booking is through Expedia. This is £40 per day, which is not made obvious at all. Parking is on the street, of £30 per day at the hotel. But street parking along the Crescent is free. "

"We stayed for three nights. There was absolutely no service, no cleaning at all, and remnants of the previous guest’s trash were still in the room. My body broke out in severe hives from the very first night, which gradually worsened. Considering the price we paid, the service was extremely poor."