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"Room very clean, staff all very friendly and helpful."

"Rooms were great, the people were lovely! And even though there was a huge line for check in, the staff were friendly and efficient! "

"Clean, large room. The entire staff was so sweet and lovely making the experience even better! "

"The room was great, the staff was accommodating even though they were incredibly being hosting many people in to watch the NFL game the next day. Highly recommend this hotel, and to add to this, Cleveland was a blast!. "

"The hotel was beautifully decorated for the Holidays. The front desk person, Louise was efficient, welcoming, friendly, helpful, and just an asset to this hotel. The room was clean and comfortable. The room had water for the guests which is a nice touch. The bathroom was clean and had all the amenities one could need. The only negative comment I have is the pillows on the bed were not comfortable, which would not affect my choice to return here. The breakfast was absolutely delicious. (I travel each week for my profession) and the food was freshly made, and there was a wide variety of choices: fresh fruit, yogurt, waffles, eggs, sausage, potatoes, and different pastries. It was such a pleasant stay. We will definitely be back."

"One of the best stays ever. Great staff, beautiful place, perfect"

"The front desk was very considerate and helpful, and the valets were extremely friendly and polite "

"I stayed here for three nights, the woman who checked me in was so friendly! my room was clean and quiet with a beautiful view of sunset, I had a few difficulties with my TV and the staff was so helpful even though they couldn’t figure out how to fix it, also since the jacuzzi and business center were not available and there was no breakfast one morning due to the chef not being able to come in, I was compensated immediately with out asking they were so nice and apologetic The manager Mo was so accommodating he himself got me a bagel and a bowl of fruit since there was no chef. He has also really chosen the best staff! Thank you so much 💕"

" When going to Cleveland Clinic often you need a place to call home. We love the atmosphere, the FREE parking and great Breakfast they offer. And it is very close to the Clinic!"