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"Overall a clean hotel with well maintained facilities. Easy kick check—in system. Rooms are sparse but well designed. Downsides are 1) no sound proofing in rooms. We could literally hear full conversations of guests in the next room speaking at normal volume. 2) common area for guests with water and coffee not maintained. Water was empty both times I stopped by. 3) there is no where in the entire food ecosystem at the Public to get a cocktail until 5pm. 4) bathrooms in the rooms offer no privacy. Kind of a tinted or frosted glass that you can see through. Weird. Despite upsides, would not stay here again. "

"I came home for the weekend...seen family. I booked my stay at this hotel because I liked everything about it... the hotel itself(stayed here every time I came home), the location, accessibility to subways, buses, restaurants and shopping. The only drawback was gone of the check-in personal wash rude. Prior to me coming to the hotel, I called to confirm my room and additional fees. I wanted to interact with the staff member I spoke to. When I inquired about him, I was met with an attitude. I spoke to night manager who was courteous and understanding. I will Always stay at this hotel because of the ease in making reservations, accessibility and the staff. I would recommend."

"Beautiful hotel, perfectly located for our weekend stay. Westlight is an incredible rooftop bar. The only complaint is that we could hear ambient music throughout the night from the outdoor speakers and even on the 12th floor we could always hear it. But it didn’t really detract from our stay and we would still return. "

"Rooms were soooo hot and we were not able to turn on the AC. Problem is during winter months they run only heat. Wasn’t able to turn off heat in room therefore we had to crack a window to help offset, which barely helped. If I’m paying for a room, I want control over my own thermostat. Not what I expect from a Sheraton property. "

"Clean. Great location. Great cookies!! Staff is so nice "

"Very clean and cozy… great people vibe… very convenient and centric location."

"Staff was very helpful with everything we needed "

"This is the place to stay if you are going to be in Soho. Parking around the corner was reasonable, bar lounge was comfortable and they throw in a round of drinks, 2 complimentary tickets on the Liberty Cruise or the New York Museum also on the house and the place just has great service and amenities."

"Airport shuttle arrived in good time, room was very clean and new. Staff were helpful and kind to our young child both late at night and too early in the morning. Wish our stay was longer!"