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"Great"

"They are in the process of renovating and initially I was placed in a king bed pool side room which had not been renovated. It was terrible and reminded me of a tiny cheap nasty motel room which had numerous issues. As a result they upgraded me free of charge to a renovated room which was like night and day in comparison and the reason I’m giving the hotel 5 stars. The staff were friendly and welcoming. The area itself isn’t the best but there are two very close restaurants (Tantes and Bistro Casanova) that provided great food and were reasonably priced."

"Room had a lovely ocean view. Service was superb. The lobby and grounds are magnificent! Great food. This is the best hotel in Maui now. "

"This is a phony questioner. It locked me in as excellent. Which i would have marked as awful. I wiii get the word out"

"The property was cute and quaint. If using GPS, it was a little difficult to find. The bed was comfortable. The room was clean. The air conditioning unit worked. It would’ve been nice for the air conditioning unit to have been on when I arrived so that the room wouldn’t have been as hot, but that’s just a minor thing. The hot tub wasn’t working when I was there, but that was OK with me as I wouldn’t have used it, but if that’s something that you would pick the location for, you just might want to make sure that it’s working. The room had a fan on the ceiling and a table fan, which was nice addition along with the air conditioning unit. I would stay there again."

"5-star service at a 5-star hotel. Outstanding. We will not hesitate to return again. Magnificent experience. They delivered beyond expectations. Thanks, Ritz-Carlton Kapalua! Well done."

"Incredibly kind staff! Great amenities included in the resort fee… two pools, bikes, beach gear, 3 pickleball courts!! Will definitely be returning next time we’re in Maui!"

"Very beautiful room was perfect view of the entire beach Close to everything we will be back someday"

"You get what you pay for! Very nice hotel. Big rooms with a great staff. You are treated very nice here and I would return. "