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"Very nice hotel and pleasant to stay. The room is clean and feel luxurious. Staff are friendly and breakfast is delicious"

"We have been traveling for 2 months all over Asia and the breakfast was the best anywhere. The location being right next to this mall was perfect. The staff friendly. It smelled very nice and beds were comfortable "

"the staff is very nice. When I was going to the toilet, the toilet was dirty. I immediately asked for help from trainees Faizal and Melinda. They helped me immediately. I really appreciated that. Thank you."

"Stayed one night at Royal Shanaya Villa, 3 bedroom. Loved the luxurious bed and private pool. It was clean and in great condition. The grounds of the property are amazing. The shuttle was quite fun! Contra: the river could be cleaned up. There is construction next to our villa."

"Amazing "

"Second day we stayed in deluxe connection rooms bit annoying and so noise during the night we can't slept as heard the voices a group of young people loughing so loud."

"The front staff Suara and Amy help us a lot. Excellent service"

"Good new hotel, very clean and staff are very friendly"

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."