East Hazel Crest Hotels, Chicago

"Staff was nice. Parking was easy. Shopping nearby. Matience arrive quickly when toilet overflow. But was not happy at all when a live cockroach was found climbing up the bathroom wall. Bed was uncomfortable ."

"The room was spacious and well designed. Liked that the TV was 50 inch screen. Comfortable king sized bed. The bathroom had good spacing. Covered parking lot is connected so you do not have to walk in the elements."

"Parking cost ridiculous "

"The bathroom exhaust and the hot tub were so loud it completely ruined the ambiance. The only provide colored towels (black and maroon) which is kind of gross because how can I determine if these towels are clean, breakfast was awful (granola bars, cereal bars, and cookies), and the customer service was very poor."

"Great location, helpful staff, budget room"

"Good parking"

"From the minute we walked in, the staff member at the front was very rude and dismissive. When we did get to our room it was very outdated and needed work. There was a bug crawling around in the shower and I woke up the next morning with bites on my arm. There was a party next door to us all night, I woke up to complain to the staff member because the next door neighbors were partying so loud and screaming and slamming doors and the staff member told me “you can’t control what they do, they are allowed to do that unless it’s too crazy” they let the people party and slam doors and scream all night. We had to be up at 1 am for our flight. We had to pay $30.00 a night to park and then they put a $100.00 hold on my credit card. I would definitely not recommend staying here. "

"Breakfast good n rooms nice n clean n staff is excellent"

"Pool to small "