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"So I had initially attempted to book a three day stay and upon doing so I had a staff member interrupt me and stopped me and tell me that they didn’t have availability or reservation availability for Saturday and therefore she would have to charge me individually for the first night, which was Friday to Saturday that raised the cost from $111 for each night for three nights coming out to be a total $$416.16 after all the charges and taxes, etc. however, after she did that erroneously because there were reservations available on Saturday and I did have one and I stayed on Saturday. This drove the cost of my stay up to about $625. That was the cost of the king suite that I had been looking at initially over the double queen suite that I got so I opted for the double queen suite out of economy, thinking I’ll go with that for 410 over the king suite for 625 but because she did that she forced me into the double queen suite but got me to pay the 625 as if I had a king suite and the king suite comes with complementary breakfast so I would’ve known more about the breakfast. Had she not swindled me then when I tried to get anyone to rectify the situation Hotels.com staff concourse nobody was able to or would or could I’m not sure. Nonetheless my state was still quite enjoyable as always the concourse is an icon in Madison. It’s a definitely hotel that everybody should go to. If you’re here. I just advise you to not always trust some of the front desk associates make sure YOU KNOW"

"Everything was top notch, clean, friendly, great amenities, bathroom. We loved our stay and will be back. "

"Staff is always welcoming and friendly, beds are soft and comfortable, rooms are spacious, location is wonderful, and the breakfast is delicious and had lots of options. "

"Absolutely lovely! "

"We enjoyed our stay. Room was quite spacious. Had a small couch and a chair. Everything in the room worked as it should. Breakfast was great. A nice selection. Loved the pool area. Hot tub was very nice"

"Staff was wonderful, room exceeded expectations"

"It was easy to get anywhere downtown. When I needed safety pins, the front desk people got me some "

"Awesome hotel "

"Check in was seemless from the valet to front desk. Our room was a surge for my birthday, so we got the suite on the 9th floor with a view. 200% worth it! Huge well appointed suite with separate bedroom and huge beautiful marble bathroom. Furniture was actually comfortable, not just attractive. Dinner at hotel's restaurant The Post was fantastic. Food, cocktails and service were all above and beyond. Musician provided atmosphere and a perfect vibe without being loud and imtrusive. Our only criticism is breakfast at the restaurant was average - at best. Service was still excellent, but the food was disappointing. All in all, our stay was superior and I would highly recommend to anyone."