Historic Hotels & Resorts in East Berlin from AU$139

"Hotel has 7.2 rating no idea how. The condition of the buildings and general cleanliness was pretty poor. Probably should be a 4-5 rating"

"I had an excellent day. I had a good time there or I can also recall I was having issues with my TV within 15 minutes. A tech was in there getting me straight. I would definitely come back again. The only issue I have is their gym. I wish they have more equipment in there other than that we was good."

"Coffee wasn't great "

"Clean comfortable room though it’s a little dated. "

"The room was clean and relatively well appointed. Bed was very comfortable as were bed linens. However, we stayed three nights and our room was never cleaned. And, the room across from us had a dog that barked literally every waking minute keeping us awake. We complained the first day and were told the desk staff was aware of the problem but yet nothing was one about it! This lasted thursday - sunday. It was unbearable and i felt so bad for the dog!"

"Check in took forever at 3am even though we reached out at 7pm to pre-key and inform of late check in, maintenance was poor, yellow stains, rotten wood, smelled like sewage and must. Awful."

"This hotel has no idea what hospitality is. Everyone looks at you like you have three heads. It’s co. Extend to an apt bldg btw. Breakfast was added on reservation but it’s not really a breakfast. Snack bar more like it. I’m Hilton honors as well. They did nothing for it. "

"Ns"

"Welcoming Staff was great, unfortunately, two separate staff members indicated smoking on the balcony was permitted. We found out it was not when the Sunday morning desk clerk, Jasmine, kicked us out of the hotel, and the manager avoided speaking with us for hours. his only concern was charging the $250 and kicking us out. Cleanliness was ok except for all the marijuana smoke odor throughout the hotel and most disturbing coming from the room next door to us. when we complained about it, twice to two different staff members, neither was interested in addressing the situation. Policies made by staff not back up by the policy agreement. Jasmine first notified us os the $250 charge for smoking. we get it, we smoked on the patio, doesn't matter we were told it was ok, we should have known better. The second call from Jasmine was to inform us we had to leave immediately due to the smoking "as listed on the policy agreement we sign." The policy agreement does address the $250 charge for smoking "in the hotel" but does not state it is grounds for immediate removal from the hotel. In addition, though we pre-paid for our entire stay, which included one additional night, the manager, without even fawning concern and after confirming we must leave immediately, refused to refund the room cost for the day he took from us."