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"Room was clean, bedding was fresh, bathroom was nice. Breakfast area was well kept and clean. Coffee was rough, but it was Folgers. Staff was very kind and helpful. "

"The friendliness of the staff was a big standout for me. The restaurant options are limited, but still a very nice variety of quality options at reasonable prices.There's also plenty of food choices nearby. The casino was ok. The smokiness made us not want to spend much time in there which was fine because it also made us not want to spend much money. All in all, the hospitality, affordable/quality restaurants, and proximity to ski resorts left us with super positive experience. We will be returning in the future. "

"We had several disruptions and were wildly inconvenienced each night during our stay. From water not working in our room to being displaced due to a gas leak, what was meant to be a relaxing birthday celebration in the mountains became a dismal and frustrating experience. "

"ABSOLUTELY NOT HAD 2 SWITCH ROOMS TWICE DUE TO TV AND THERMOSTAT NOT WORKING THE TOWELS HAD BLACK SMUDGE ON THEM AND THE WASH CLOTHE BLOOD SEE PICTURE THIS IS A RUN DOWN MOTEL WHEN ASKED FOR NEW TOWEL WASHCLOTH THEY GOT TO GET ROOM SERVICE THAT NEVER SHOWED UP BACK DOWN TO THE LOBBY THEY THEN SWITCHED THE ROOM NEXT ROOM HAD LAMPS WITH MOLD ALL OVER THEM BED HAD BLACK SPECKLES WHICH APPEARED TO LOOK LIKE BED BUGS THE SHEETS WHERE IN BAD SHAPE WITH BURN HOLES I"

"Great stay"

"This place is okay but I’ve been to Quality inn in Kentucky much better breakfast hot too eggs sausage etc. also this place doesn’t give rooms after midnight they tell you no room available till 3 pm which is STUPID so don’t bother going here after midnight go to another motel willing to give you a room. "

"I enjoyed my stay at the Best Western Plus in Wilkes Barre. The room was just what I needed."

"Great room and great bed Water could have been hotter but generally great night sleep Would happily stay again "

"Everything to the staff and people were amazing "