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"Close to Arusha airport. Good value for one night stay."

"My husband and I stayed here for a night before starting our safari and it was the wonderful reset that we needed. The staff were warm, friendly and helpful. Our room was clean and very spacious. We had lunch and dinner at the restaurant on the roof and the food was delicious and the portions were generous. The hotel is also in a great location and convenient. It's walking distance to the Tanzanite Experience and the Masai Market - which we checked out. Overall, this hotel was a great value and we felt very well taken care of. "

"Internet is inefficient. OK for leisure travelers but tough on business use. Frequent municipal power failures requires better backup generators, and internet required constant re-entering of password. A better automatic reconnect feature is required"

"Don't let the ride there dictate what you're going to think of the hotel because trust me the right there is really brutal but it is so so so so so worth it extremely beautiful the hotel itself is exceptional staff are very good I greatly enjoyed it I would show you some of the pictures but apparently there's no way to do that but I'm telling you it's worth it"

"Hands down best hotel in Arusha. Rooms were spacious and immaculate. Impeccable decor . Spacious lobby to hang around .Staff are excellent from bell boys to reception to dining room staff.Coffee plantation on site from which their coffee is sourced. Coffee is amazing and I bought some to take home. Grounds are immaculately maintained and the boys in the garden even plucked some Guavas for me. Beautiful pool. Breakfast was amazing with a wide spread . They have a workshop for people with disabilities at the back from where we bought merchandise . They allowed late check out on request . Every single person went out of their way to help to make our stay memorable. Highly recommend staying here. All my friends thanked me for booking this hotel for our stay in Arusha "

"It was an adventure. We’d arranged to have a hotel shuttle to pick us up at the airport. The driver was not there, and we called the hotel; the staff was agitated, and could not explain it. It turns out the driver had fallen asleep while waiting (it was after midnight), and it took a while for him to wake up. He drove us to hotel with his brights on, despite other cars flashing theirs to request that he dim his lights. The hotel staff was polite, although some of them smelled so bad that we had to air out our room when they entered it. At dinner, we were given a menu. Almost everything had onions, garlic, and/or peppers, none of which I eat. So, I ordered sea food, and was then told they had no sea food. I guess they don’t know what they don’t have until someone orders it… So, I had a bowl of rice for dinner. We saw that, when guests left the dining room after eating, place mats were simply brushed off to clear the crumbs, rather than replaced with clean ones. The Presidential Suite was a standard hotel room with a bedroom and a living room. It had a small kitchenette with a non-working stove and non-working refrigerator. The image of the Presidential Suite shown on the website showing plush furniture is actually their lobby. "

"Great staff. I would not class this as a five star hotel. It is situated outside the city and I was the only guest. Electric kept going off but the staff were really kind. The spa was good but in Aruba you must have a doctor for the spa and the doctor at this spa was missing. Many services were not available because he was not there. "

"staff is great"

"I stayed here on three separate nights and enjoyed my stay. The front desk was helpful arranging transportation to and from the airport, were extremely friendly and welcoming! The property grounds are well-maintained and the restaurant has vegetarian options as well. I’d definitely stay here again on my next visit to Tanzania!"