Downtown St. Michaels Hotels, St. Michaels

"This hotel were one of the best, I have stayed at numerous Hyatt regencies and all of them makes the grade. But this Hyatt with the view of the river puts it over the top. The staff was very nice and very knowledgeable and also very helpful. I recommend Hyatt hotels in general but I especially recommend this Hyatt in Kent Narrows "

"Have to walk clear through the hotel through the lobby to get to the pool. No microwaves in rooms. Only 1 shared old one next to the ice machine. Room floors were dirty. Staff was extremely rude. They were horrible to deal with. Was to scared to go into the casino. Mostly non -guest were using the casino, yelling cussing, playing 3 machines at once. Men sexually harassing women. No employees to help you cash out. I would never waste my money on this place again. "

"The room had a old smoke smell and was very old"

"What a fabulous place to stay. The rooms are wonderful nd amenities' make you want to come back. One of the most comfortable beds I have had the pleasure to sleep on. The restaurant that is connected to Wild set is out of this world and really makes our stay a fabulous one. "

"The first room had not been cleaned... The second room's heater did not work. We finally got into a decent room on the third try. The pool was murky. I didn't even let my kids go in the hot tub because it smelled so weird. The sauna was luke warm. The breakfast was good, and the staff were trying hard. Overall, it was functional but a little run-down and understaffed. "

"The property was beautiful, Customer Service was exceptional, the food at the restaurant was delicious, and the room in the barn building was beautiful. My family and I will definitely be returning!"

"We had a wonderful time and really enjoyed the back screened in porch which is where we spent a lot of time with our two little dogs."

"The property was beautiful and we enjoyed the room, the bar and the restaurant for breakfast. It is also in a great location in a very walkable town area."

"Continental breakfast was unavailable. When asked why breakfast was not available was told due to remodeling and that we should have been told when we checked in. Should have been informed long before check in! Bed was extremely uncomfortable, well past needing to be replaced."