Downtown Jeju City Hotels, Jeju City

"It was very nice and clean place"

"Breakfast was ok "

"Staff were friendly and helped to take our luggage up to our room. The lobby was very impressive with a great view. The rooms were a bit dated and old. One of the draws in the bathroom wouldn’t close unless I forced it in, which was a bit annoying. The bathroom was a good size, however the shower was small and not made for people over 5’8. Quite a bit of wear and tear on the balcony. There was a new building that was more modern but we stayed in the old one which showed signs of age. The free drinks were a nice touch. The pool and gym were great and well maintained but can get super busy. There were load of spaces in the car park and a good amount of charging ports, so super convenient. GS25 is located next to the hotel, so a good place to grab a quick snack before heading out for a road trip. Overall, I enjoyed my stay here. However walls are quite thin so you can hear people talking or kids running in the hallway."

"I would not recommend this hotel "

"The hotel is ok with a nice view. The bathroom has a slight sewage smell. Sound insulation is not very efficient. Outside the court yard some one always sing from afternoon to 10 pm, very loud."

"Our timings happened to match with the shuttle service and we were able to make full use of it. The location is convenient and the room is nice and spacious. Only issue is the pillows. They were a little too flat for us."

"Excellent stay."

"The Shilla Jeju is a truly excellent hotel, but what impressed me most wasn’t the design or the facilities it was the staff. Every single team member was outstanding. Polite, attentive, and genuinely warm in a way that went well beyond what I’d expect. I travel often to Europe and the US and have stayed at many hotels along the way, but honestly the service here was better than anything I’ve experienced at hotels in either region. The management really should look after these people they absolutely deserve a raise. Hotels like this are only as good as the team running them, and Shilla Jeju has clearly got something special. Would happily return."

"We had been travelling in Japan and Seoul and stayed at many hotels before getting to JEJU. Space wise, it was one of the better hotel rooms that we have had during our trip. There were drawers for clothes, counter space for toiletries and space for our suitcases, with enough space in the room to walk around comfortably. The breakfast was very good with well balanced offerings of traditional and western style foods. The staff were efficient and helpful."