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"Amazing location, close to all the shopping and having the parking garage with direct elevator access to the hotel was very convenient. The beds weren’t the most comfy and the AC unit didn’t work too well; however, I would still stay here again. "

"Good size room, clean and comfortable, but check in and check out took a long time for something as simple as handing over a key then leaving "

"Great hotel, great staff!"

"Booked a room with one single bed on expedia, upon checking in i was told the room has two separate beds, and i had to pay some 30€ extra for a room with double bed, which i did, when i checked into the room i found two beds joined together., i could have done the same myself with the first room. It was a cheap move from the hotel receptionist. Otherwise, tge room was clean, quiet, specious, and the hotel was very well located meters away from the shopping scene."

"Rooms were spotless "

" It is a four star hotel and they do not give water "

"Perfect location. However, parking is not enough for number of rooms and regretfully, rooms looks old and they don't even have something as basic as a coffee brewer."

"We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay."

"Fantastic stay in Andorra - our second visit. First was 1975. The city has changed a lot! The Grand Plaza Hotel was great. Wonderful people working there, especially Julio at the front door and Ivan in the restaurants. Our room was fantastic. My only nit is the daily housekeeping was only so-so."