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"Very nice location and hotel, staff services "

"Great service, lovely rooms"

"Staff was very helpful. I needed a taxi at 4:00 in the morning, and they set it up for me ... no problem. Also, location was near the cruise ship. "

"The rooms were wonderful and the staff were wonderful. Highly recommend this hotel"

"Our stay at Palace Suite was great. Our room was very spacious, clean, and comfortable. "

"Good stay"

"The staff was exceptional especially Andrea, extremely helpful and friendly!"

"This property looks great from outside but it needs a full renovation badly. It felt like walking into a hotel in the early 90s. Carpets in the rooms are worn out and faded. Staff don’t show a lot of enthusiasm for what they do. Housekeeping was the worst. Upon arrival I noticed duvets were not very clean. A lot of hair on and in the duvet. I had to ask for them to be replaced. The shampoo and body wash container in the bathroom was empty throughout my stay. I travel with my own so didn’t need...

"The room was very clean. The bathroom was very nice. Wonderful breakfast!!! "

"Friendly helpful staff. About 5 minute walk from train station "

"A beautiful place to stay, staff very friendly, clean , good breakfast and location is perfect "

"Great location and very accommodating staff. "

"The hotel itself is wonderful, offering excellent service, beautiful rooms, and a great location right next to the marina. Overall, it’s a lovely place. Unfortunately, the dining experience at the attached restaurant was really disappointing. Both my dish—burnt, almost inedible risotto—and my companion’s tasteless seafood pasta were far below expectations. The service in the restaurant was also subpar. It’s a shame, as everything else about the hotel was so great."

"The place is old, but clean. Location is great, right next to the Grande canal. The room was big. The only problem is that there is no air-conditioting, only fans! So it was very hot all the time, I was sweating like a pig even when trying to sleep. "