Book Stephenson County Hotels

"So we booked months in advance because multiple family need room for a celebration of life.....my wife has seriius back issues and after we booked realized we had check in at 3pm, however we landed at 550am. No way cam my wife fly fro Ca, and sit etc around till 3pm. So i called hotel to discuss check in issues I figured get car, get breakfast and drive 2 hour we would be ther about 10am. Hotel manager said they would have staff clean room to be ready by 10am. I was so thankful, the managers response was if i was in your position i would hope someone would accommodate in the same way, that is 5 star plus customer service!!! The room, the staff were great. Come on now endless cookies too ! 2nd night issue at midnight and 230am fire alarm in our room went off like there was a fire so yes i went in emergency mode called desk nobody, ran down nobody, it finally stopped but 230am same thing however i disconnected it this time, still no staff.Reporred to desk at 730am,maintenance addressed issue around 930. Anyways it got repaired, so this was our experience. No sleeped wasnt fun either but im not trying to deduct stars because it was an unexpected maintenance issue. Everything else was great.....expedia took care of us ! We would/ will stay here again if and when we go back"

"Your breakfast was not enjoyable. Most places have scrabbled eggs, bacon, sausage, waffles. We went and ate somewhere else. For the price of rooms your breakfast should be top notch. "

"It was definitely costly especially for the size of the room"

"The staff is amazing "

"Great"

"It’s a dated hotel, no frills no thrills you know it’s one of those things. You just need a roof over your head for the night. There was no bugs or pests. Everything was clean and served its purpose free Wi-Fi. I know it may be hit or miss with other rooms but the room I had this time was really good."

"The employees are very nice they show empathy "

"We loved our stay! Great communication with Mia! We arrived early and she gave us the passes to the pool and beach so we could hangout there while the cabin was being cleaned. Great hosts! Loved the welcome basket with goodies because our kids were hungry. Such a great touch! Pictures are exactly what the home looks like. Thank You!"

"The room was very clean and the bed was one of the most comfortable beds I’ve slept in. "