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"Good friendly service "

"Great location and friendly and helpful staff and the food was good in the hotel. I was happy to stay there "

"stay up to the excellent job of making me feel welcome since it was my first time in the country."

"It is always a pleasure to come back to Icon Hotel. The staff is always very professional, friendly and service minded. This is covering all the staff from the reception to cleaning personnel and restaurants. Very good breakfast also. My absolute favourite hotel in Ho Chi Minh City! "

"Clean new hotel, staff was professional in their day to day greatings. Mary at front desk was always warm welcoming, she was very helpful with my stay. A+ for staff "

"The hotel and staff are great. Made me feel at home. Very good breakfast and afternoon tea. We enjoyed the pool every day! Nice view from the roof top bar. We look forward to staying there again the future 🙂!"

"Everything are good"

"Best hotel in Saigon. Shopping, dining options, amenities plentiful and exclusive location "

"Overall it was great. The staff are great, and made the experience a good memory. But at the price and with 5-stars, I was surprised to see multiple issues that could be addressed with a little more attention to detail and some basic maintenance. Just a random example is a hairdryer in our room that was obviously majorly cracked and looked unsafe to use. It worked and likely got dismissed by staff as “well it works, right?” For other 5-star hotels at this price, I expect it would get replaced immediately. "