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"We had a fantastic stay at Cassendra Hotel! From the moment we arrived, the staff were incredibly welcoming and attentive. The room was perfectly clean, comfortable, and well-maintained, making it a perfect place to relax after a long day. A special mention to Dilrukshi, who truly made our stay feel like home. Her warm hospitality and genuine care made such a difference she went out of her way to make sure we were comfortable and had everything we needed. Thanks to the friendly service and peaceful atmosphere.I would definitely recommend Cassendra Hotel to anyone looking for a cozy and well-managed place to stay. I’ll happily return on my next visit to Kandy."

"This is the ideal place to be away from the daily rut. I was away from work on vacation and made the best of my time relaxing by the pool a day at the spa, the body massage I highly recommend. The bar lounge staff were polite and courteous, don’t miss to order Bloody Mary. Room service was amazing, quick and suggested entrees. One of the managers Mr Mithun was awesome he came to rescue one night when a private party was too loud. Overall the best hotel in Kandy. Thank you for making my stay memorable. "

"everything was great staff are super friendly"

"Excellent experience. "

"Atiloua on reception always had the most beautiful smile to greet everyone. Everyone was keen to help. The food and juices offered in the restaurant was very good. Interesting and delicious options on menu. No alcohol was sold on site and we went out for cocktails nearby."

"Great location, friendly staff, big room in excellent condition. Very clean pool in rooftop. Good value!"

"This hotel was one of the nicest I’ve stayed in beautiful surroundings by the river service was amazing. Cleanliness was outstanding. Service in general was perfect."

"The property and staff were all amazing. The breakfast and dinner was good. Getting a ride via pick me can take some time as not all drivers want to come up the hill. Make sure you a lot enough time for travel. We were going to be late for our train because a PickMe driver canceled. But the hotel made some calls and arranged for a quick Tuk Tuk ride and we made it right in time. "

"Overall the hotel itself is excellent, the staff, the facilities and the food.....an excellent hotel. The only negative does not relate to the hotel itself maybe more about the city of Kandy, its very nosey and busy, we were hounded by local traders and drivers all day which compared to other parts of the country we would not have the same experienceits "