"It's a decent hotel in Freiburg. Positives are it was air conditioned (though not too cool), pet friendly, central location and has car park (note, I drive a Ford Ranger pick-up and it was very tight in the underground car park - don't even attempt anything bigger).
Main gripe was at check-in (which took nearly 30mins after a very long drive). Matey tried to charge me double the confirmed Expedia rate as he claimed that my 17 year old son should pay adult rate when Expedia shows <18 yr olds as children. He then told me the hotel was fully booked out if I didn't pay the excessive rate and it was my fault for not knowing Novotel see 16+ as adults. Cue much discussion and then he eventually placated. Other guy on desk tapped on the computer next to him pretending not to notice the long cue forming behind me. Not a great experience on that front but otherwise ok."
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