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"I recently stayed at this hotel and had a pretty mixed experience overall. The biggest downside was the condition of the room. It felt outdated, and there were visible stains on the carpet. One of the beds even had a stained sheet, and when I requested a replacement, I was given a clean sheet but had to change it myself, which was unexpected for a hotel of this level. We did pay for a room upgrade, and I will say that was worth it in terms of location and view. The room had large windows with a great street view, which was one of the best parts of our stay. The complimentary breakfast was pretty standard—edible, but nothing particularly enjoyable or memorable. It’s what you’d expect from a basic hotel breakfast. We didn’t use the valet service since we didn’t have a car, but it did seem quite expensive. On the positive side, the pool and outdoor courtyard area were probably the nicest features of the hotel—very well maintained and a great place to relax. One issue we ran into was with room service/housekeeping. It didn’t come daily, and even after calling the front desk to request it, it still didn’t happen, which was frustrating. I do want to highlight the staff. Every employee we interacted with was incredibly kind, friendly, and accommodating, which made a noticeable difference in our experience. Overall, while there were some enjoyable aspects—especially the view, outdoor areas, and staff the hotel could really benefit from updates and more consistent housekeeping service"

"Need to request room service. Fridge never worked and despite bringing it up to management, unsure of it was checked up on — smelt foul. Certainly not a 3 or 4 star hotel. "

"The location was great. The staff very helpful and friendly. The hotel is older but well maintained and clean. The rooftop bar was very nice. "

"I only stay 3 nights , didn’t do laundry. But the property had everything. Very spacious . My room was just behind the elevator so loud noise heard every time someone was using the elevator. Beautiful place! "

"Bishop was very rude with a stank attitude another then that the stay was fine"

"First night toilet got clogged had to switch rooms middle of the night. Water pressure was a huge issue for showering. "

"A bit shabby (non-functioning outlets, rusty bathroom light fixtures, missing drawer handles) but still charming. Nice staff, good location. If you aren't comfortable with a little wear and tear, stay at the Intercontinental down the street."

"Didn’t use services"

"Beautiful courtyard, secure area, and easy but secure access to lobby"