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Maison Saint Charles by Hotel RL

Photo gallery for Maison Saint Charles by Hotel RL

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Maison Saint Charles by Hotel RL

Maison Saint Charles by Hotel RL

3 out of 5

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
1319 Saint Charles Avenue, New Orleans, LA, 70130

Explore the area

  • Popular LocationNational World War II Museum10 min walk
  • Popular LocationErnest N. Morial Convention Center15 min walk
  • Popular LocationMardi Gras World19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans, Maison Saint Charles by Hotel RL is in the business district and near a train station. Ogden Museum of Southern Art and Contemporary Arts Center are cultural highlights, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Louisiana Children's Museum and Audubon Insectarium are also worth visiting.

What's nearby

  • National World War II Museum - 10 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Henry Clay Statue - 16 min walk
  • Julia Street Cruise Terminal - 18 min walk
  • Mardi Gras World - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • Mr. Eds Seafood — 1 min walk
  • Zea - 2 min walk
  • Seed - 2 min walk
  • Blind Pelican - 4 min walk
  • Avenue Pub - 5 min walk

About this property

Maison Saint Charles by Hotel RL

3-star hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub and self parking. All 130 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Free newspapers, free local calls and hairdryers are among the other amenities that guests will find.
Maison Saint Charles by Hotel RL offers 130 forms of air-conditioned accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 25.0 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends: USD 9.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The front desk is open Monday - Wednesday (7:00 AM - 11:00 PM) and Thursday - Sunday (6:00 AM - 5:30 AM)
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: USD 9.99 per person (approximately)
  • Secured self-parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 300 out of 971 reviews
5 - Excellent 31%
Rating 4 - Good. 327 out of 971 reviews
4 - Good 34%
Rating 3 - Okay. 166 out of 971 reviews
3 - Okay 17%
Rating 2 - Poor. 100 out of 971 reviews
2 - Poor 10%
Rating 1 - Terrible. 78 out of 971 reviews
1 - Terrible 8%

3.6/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, pool, hot tub and pool deck were lovely. Staff were friendly and helpful.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness
Phone did not work in the room and hotel staff is lazy.
Stayed 6 nights in Aug 2021

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our queen assessable suit had several things wrong with it that needed attention. There was a large hole in the wall where the plaster was cut into to expose bathroom pipes, but it was left open and would not seal against the wall. We didn’t have any bath towels in the room either. The floor didn’t seem to be vacuumed. The bath tub needed repainting/sealing. The room was not large enough with all the furniture to really be wheelchair assessable. The door gaps at edges too and lets air out/in. Good stuff? Good location across street from trolley stop. Yummy restaurant connected to property. Quiet at night except for early morning garbage trucks. Beds felt clean and comfortable. Drapery darkened room well. AC unit was powerful.
Stayed 2 nights in Aug 2021

2/5 Poor

Travelled with family, Travelled with group
At check-in, I was told I would only be charged for one night of parking since I was parking on the street the rest of my time here. I was charged for the entire week and was told it would be 2-3 days before my money was returned. We also had roaches and ants in our room. Was told we could switch rooms but that all of them could possibly have them being it’s an outside hotel. Staff was rude to my kids when asking for towels and toilet paper.
Stayed 4 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to many of the restaurants and bars uptown. Nice rooms. You can hop the streetcar across the street!
Stayed 1 night in Jul 2021