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Reviews of DoubleTree by Hilton Denver - Thornton

4 out of 5
DoubleTree by Hilton Denver - Thornton
83 East 120th Avenue, Thornton, CO

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Katarina

Liked: Cleanliness
Clean and quiet
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room, friendly staff, and a nice exercise facility.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely nice and helpful
Stayed 3 nights in Apr 2024
Response from HotelStaff on 30 Apr 2024
We're delighted to hear that you found our staff to be extremely nice and helpful! Thank you for taking the time to share your experience. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
I thought everything about the facility and staff was great.
Stayed 4 nights in Apr 2024
Response from HotelStaff on 30 Apr 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2024
Response from HotelStaff on 27 Apr 2024
Thank you for your feedback!

10/10 Excellent

Adrienne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AJ Evans on 24 Mar 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

6/10 Okay

Neyva

Travelled with family
Staff was not very friendly. Spoke to different people and still was not impressed with their lack of customer service skills.
Stayed 1 night in Mar 2024
Response from AJ on 31 Mar 2024
Thank you for your review. We appreciate your comments as they help us to improve our service.

10/10 Excellent

HORACIO

Stayed 2 nights in Mar 2024
Response from HotelStaff on 27 Apr 2024
Thank you for your feedback!

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AJ Evans on 24 Mar 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe
Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Stayed 5 nights in Feb 2024
Response from AJ Evans on 24 Mar 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

8/10 Good

Jayline

Stayed 1 night in Feb 2024

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty
Stayed 1 night in Feb 2024
Response from AJ Evans on 24 Mar 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

8/10 Good

Brittany

Stayed 3 nights in Jan 2024

8/10 Good

Wylie

Liked: Cleanliness, staff & service, room comfort
Good stay, but fell a little short
We stayed here three nights. Check in was fabulous! Was recognized right away. Process was expedient and friendly. Warm cookies were offered (nice touch)! Room was spacious, bed was comfortable, air unit fan was extremely noisy. Some hair on the walls in the bathroom. Restaurant was a disappointment. They were out of the bison burger (was told that they have been out over a week and a half). So, ordered a very expensive, less than McDonald's quality (funny taste and very, very greasy). Onion rings were great, and the bartender/waiter was fantastic! Needless to say, we didn't eat any other meals there. A free breakfast is not offered here. Come on, Hilton. Coffee, tea, milk, juice, and even prepackaged rolls or donuts would be nice. Overall, except for the noted things, it was a good stay. However, they need to go that little extra to earn a 5 Star rating.
Stayed 3 nights in Jan 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Great rooms and great customer service!?
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and quiet friendly serve
Stayed 3 nights in Jan 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Patsy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Just didn't realize there was no continental breakfast... Will look closer next time. My mistake
Stayed 2 nights in Jan 2024

10/10 Excellent

Kriste

Liked: Cleanliness, amenities

10/10 Excellent

Kriste

Liked: Cleanliness, amenities

10/10 Excellent

Angela

Stayed 1 night in Dec 2023

10/10 Excellent

justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jackie

Response from AJ Evans on 24 Mar 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel great price!
Staff was amazing and helpful, Room was clean. I Like that they provided Shampoo, body wash, Conditioner and Lotion. We forgot to pack these items. It was a nice surprise to see them fully stocked in the bathroom. My son enjoyed the warm cookies at check-in. Highly recommend. we will be coming back.
Stayed 1 night in Dec 2023

4/10 Poor

Esperanza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy rooms full not cleaned fir days dust dirt
Stayed 2 nights in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great; no issues; very happy. I would stay here again. This was my 2nd time staying at this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly
Stayed 2 nights in Dec 2023

8/10 Good

shawn

Liked: Cleanliness, staff & service
Very nice staff
Stayed 1 night in Nov 2023

8/10 Good

Masyl

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Fira

Area
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Stayed 1 night in Nov 2023

4/10 Poor

Mario

Stayed 1 night in Nov 2023

4/10 Poor

Ethel

Stayed 1 night in Nov 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Beyonce

Liked: Staff & service
The sheets seemed to be a tad dirty (the comforter was ripped towards the bottom so feathers went all over) along with the bath tub having an odd stain. Outside of that the room was perfect and comfortable. Plenty of outlets and a lot of light!
Stayed 4 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property because it had everything i needed
Stayed 1 night in Oct 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the event we were attending. Cleanliness and accessibility to freeway.
Stayed 1 night in Oct 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times
Very well located, happy and nice staff. Clean rooms. Thanks. Had a good time.
Stayed 3 nights in Oct 2023

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice patio with fire pit.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was great. Should add makeup wipes in rooms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Godfrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Extremely hospitable staff
Stayed 2 nights in Oct 2023

10/10 Excellent

DAVID

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL STAFF WERE VERY ACCOMODATING! WHAT WE DIDN'T LIKE THE BATHTUB WAS VERY SLIPPERY WHILE TAKING A SHOWER!! NEEDS TO HAVE SOME ANTI-SLIP PROTECTION ADDED!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Carolyn

Travelled with partner
Liked: Staff & service
It was somewhat reasonable compared to other options. Shower did not work and the sink stopper was not useable. Our neighbors adjacent to our room were a little loud coming and going. Bed was very comfortable. Didn’t care for the coffee machine.
Stayed 1 night in Oct 2023

8/10 Good

Cynthia

Stayed 2 nights in Sep 2023

10/10 Excellent

Jessie

Stayed 1 night in Sep 2023

8/10 Good

Peter, Edgartown

Business traveller
Liked: Cleanliness, staff & service, amenities
A conveniently located, decent hotel. Shows its age. Cleanliness was a challenge. As a lot of hotels now, they won't even clean unless asked, and then, it's not perfect. Expensive and average dining. Literally located next to busy highway with limited views. OK.
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Grant

Stayed 1 night in Sep 2023