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"It would have been good to have instructions on how to enter the indoor parking facility. It was a shame also that the charging stations were not operational although advertised as available online. There was no option to check out on the self service screen at the reception."

"C'est un très bel hôtel avec une vue magnifique sur le lac. Le personnel est à l’écoute et très agréable. Je recommande cet établissement."

"Fint til overnatning. Morgenmaden lidt kedelig, men okay. Værelset er fint og rent. Rimelig ro om natten"

"We had a comfortable stay, location was great"

"The location was absolutely breathtaking right on the lake. Everything was within walking distance great food great drinks great shopping. It was truly amazing. The staff was super helpful and friendly parking right up front or in the garage below. Highly recommend this hotel."

"War sehr schön, das Essen top 1+"

"Everyone was helpful and they were ready for our arrival. We enjoyed the location as it allowed us to be close to the lake."

"Zimmer und Bad sehr sauber. Den glatten Boden kann man gut reinigen im Gegensatz zu Teppichen Rezeption sehr freundlich haben uns sogar bis zur Dependance begleitet"

"Nice clean place "

"Tout était super à part le lit un peu petit et matelas un peu fin"

"We enjoyed our stay at Hotel de l’Ecluse. The property was clean, the staff was friendly and helpful, and the bed was very comfortable. The location was excellent for exploring Neuchâtel, especially the lakefront, the Collegiate Church, and the castle area, all within easy walking distance. A couple of maintenance issues could use attention — the toilet seat in our room was loose and the shower drain cover kept coming off during use. The room was also quite warm at night. We were able to open...

"Very friendly and helpfull staff!"

"ΠΕΝΤΑΚΑΘΑΡΟ, ΚΕΝΤΡΙΚΟΤΑΤΟ, ΘΑΥΜΑΣΙΟ ΠΡΟΣΩΠΙΚΟ, ΠΟΛΥ ΠΟΙΟΤΙΚΟ ΠΡΩΙΝΟ, ΗΣΥΧΟ, ΣΟΥΠΕΡ ΠΑΡΟΧΕΣ"

"Die Lage war super und das Zimmer sauber, aber im Sommer keine gute Wahl. Es gab keine Klimaanlage und das Zimmer hat sich sehr aufgeheizt. Das Fenster ging zur Straße und der Verkehr war auch nachts sehr laut. Ein Frühstück gibt es nicht, nur kostenpflichtige Automaten. Die Rezeption ist nicht besetzt, man muss selbst am PC ein- und auschecken..."

"Great staff, nice large bedroom, comfortable bed, clean, sufficient parking. Would happily come again! "

"Great location, helpful & friendly staff, clean room, highly recommended."

"This is a great hotel. The staff are friendly and the service was excellent. Would be happy to stay again. "

"Das Zimmer war sauber aber die Dusche wurde nicht gereinigt, Vom letzten Gast befanden sich noch gebrauchte Shampoo.- und Duschmittel Fläschchen in der Dusche"

"Hotel tout neuf de 3 jours. Impeccable partout, Très propre, très confortable, très bon déjeuner, Magnifique vue sur les Alpes"